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some digests going into 'promotions'


J_Olivia Catlady
 

I'm not sure whether anything can be done about this, or whether it's a subject for beta that Mark could do anything about: recently, the digests for several of the groups I'm in, including my own group sometimes (but not always), are not showing up in my gmail inboxes. Instead, I have to notice the little number next to the word 'Promotions' at the top and click on it to get to them. All the other so-called 'promotions' (aka spam) then appear as well. This seems to be separate from the spam file. I'm concerned that digest members of my group are not seeing this and not getting the digest because they wouldn't look there. Any suggestions as to why and what can be done?

J

Sent from my iPhone


 

It looks like that would be a setting in gmail. I have all the tabs turned off and don't see it.


Duane


J_Olivia Catlady
 

Thanks. Unfortunately, using the tabs now seems to be the default. They're relatively new and you evidently have to opt out rather than opt in. I suppose the solution is to notify group members of this issue. It seems like a lot of trouble they would have to go to (and in some cases, may be incapable of going to) for a problem they probably don't even realize exists (i.e., missing a digest sometimes). It's insidious. Bad, bad gmail! ;)
J

Sent from my iPhone

On Apr 26, 2016, at 7:45 AM, Duane <txpigeon@...> wrote:

It looks like that would be a setting in gmail. I have all the tabs turned off and don't see it.


Duane



J_Olivia Catlady
 

Of course, the bigger issue is that this is a miscategorizaton. The only other things in gmails promotions category are outright advertisements. Is there anything that could be don't on the groups.io side to lessen the chances of the miscategorizaton, and is there anything users can do yo teach gmail (as with the 'not spam' feature)?
K

Sent from my iPhone

On Apr 26, 2016, at 7:45 AM, Duane <txpigeon@...> wrote:

It looks like that would be a setting in gmail. I have all the tabs turned off and don't see it.


Duane