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Sending a message to a new member regarding their post


 

I got an email notice of a new message being posted to one of my premium groups. I went to the pending message approval page, and find the sender has not signed his post with a valid name as required by group rules. It seems that in the past, one of the options below the message display was contact the sender, but that doesn't appear now. My options now are to approve it or delete it. In the past, I've contacted the member and had them add a display name to their membership, or send me one and I can add it to their account for the group. Am I confused, or did this get changed and I missed it?

Dano


 

On Wed, Oct 16, 2024 at 05:42 AM, D R Stinson wrote:
Am I confused, or did this get changed and I missed it?
Yes. ;>)? You now click on the person's name at the top of the posting to select Send Message.
?
Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.


 

Thanks, Duane. I figured it was something like that. Having been in this situation since the change, it now doesn't make sense to me. Everything else a moderator might want to do to keep messages moving is right together at the bottom. But when I needed to contact a member to get a message problem straightened out and approved, it's hiding elsewhere, and not intuitive for the situation. I really think this is function that could be in two places, because there re two different scenarios that could lead a person to need this function.

Dano

Dan Stinson - list janitor
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On Wed, Oct 16, 2024 at 05:42 AM, D R Stinson wrote:
Am I confused, or did this get changed and I missed it?
Yes. ;>) You now click on the person's name at the top of the posting to select Send Message.

Duane


 

On Wed, Oct 16, 2024 at 09:17 AM, D R Stinson wrote:
Having been in this situation since the change, it now doesn't make sense to me.
I think Mark has been trying to make things more consistent across the platform, as well as optimize for smaller screens and the app.? I've been caught off guard a few times, but it's more 'muscle memory' than a real problem.
?
Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.