Keyboard Shortcuts
ctrl + shift + ? :
Show all keyboard shortcuts
ctrl + g :
Navigate to a group
ctrl + shift + f :
Find
ctrl + / :
Quick actions
esc to dismiss
Likes
Search
Running the transfer a second time to pick up photos missed the first time
I know Shal Farley mentioned this as an option on another message, but I couldn't find it now.? Our group is signed up as a paid group and was able to successfully move everything but the photos to groups.io. ? I believe photos was down on Yahoo at the time. ? It is now back up.
I tried using the advice suggested with only the "photos" box checked, but nothing happened and the transfer did not even register as a pending transfer in the transfer status drop down box.? I figured that since [email protected] was already a moderator in the old group that no action would be required there.? When nothing happened,? I deleted and then re-entered [email protected] as a member.? That user has apparently accepted the invitation, but I did not receive the notice requesting that I make them a moderator.? I made them a moderator with all privileges except to delete the group.? Still, nothing. The status of transfer drop down still shows nothing, not even the completed first transfer.? I am not the owner who initiated the first transfer.? Could that be the issue?? Any thoughts on what the issue is? Dale Smith |
Dale,
I tried using the advice suggested with only the "photos" box checked,Clue number 1 that something's wrong. I am not the owner who initiated the first transfer. Could that beI strongly suspect that is the issue. It explains why you didn't see the prior transfer in the Existing Transfers list - only the account which initiated the transfer has access to that. It probably also explains why your attempts have failed. One of the requirements to do a re-transfer is to delete the record of the existing (prior) transfer; something you couldn't do and the other owner probably didn't know to do. If there's reason the other owner can't handle the new transfer then I think Gerald's right and you'd need help from Support to clear things out so that you can start fresh, or maybe jump-start your transfer. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
to navigate to use esc to dismiss