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restricted ability to set transfer.io to moderator.

Jim Allen All Messages By This Member #21824 I am a moderator to a yahoo group.? I have access to everything except making a member a moderator.? ? The owner cannot remember his password.? Who would i talk to to allow the transfer to use my login and password to accomplish the transfer??? Jim
Duane All Messages By This Member #21826 On Fri, Nov 1, 2019 at 10:08 AM, Jim Allen wrote: Who would i talk to to allow the transfer to use my login and password to accomplish the transfer? As far as we know, you can't.? You could try emailing [email protected], but they're snowed under, so it may take quite awhile to get a response. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
Bruce All Messages By This Member #21827 On Fri, Nov 1, 2019 at 11:08 AM, Jim Allen wrote: I am a moderator to a yahoo group.? I have access to everything except making a member a moderator. The owner cannot remember his password.? Who would i talk to to allow the transfer to use my login and password to accomplish the transfer??? Jim -- If you don't have the necessary permissions to promote the transfer agent, there is nothing you can do to make this work. See??for instructions on how to reset a password. Contact the Owner again and have him go through that process. I know Y!G has been collecting cell phone numbers of late and perhaps his password can be reset through that mechanism. Failing that, the green box at the top of that page has a link where he can sign up for priority phone support (at $4.99 per month).? There is no way for anyone within groups.io to help you with this.?Someone on your end must give the transfer agent sufficient access. If your group's data cannot be read, it cannot be transferred.? Regards, Bruce
Jim Allen All Messages By This Member #25704 we resolved all of that... I am now the owner.? ?i have resubmitted the transfer request.? ?the actions taken with [email protected] being a member has all taken place.? ?you are are taking my money so fix it or tell me what is missing.. Jim Allen
Frances All Messages By This Member #25706 First, this is a peer-to-peer help group. No owners here. Second, isn't this your post earlier today -?/g/GroupManagersForum/message/25695 You need to pay for a year if you want to be transferred (if you are lucky). Otherwise just figure out another strategy. Get a download from Yahoo. Or use the Chrome browser, etc. etc.? In the FAQ on moving from Yahoo Groups. Or just use your month to "direct add" your members from your YG and then go to the free version of Groups.io Frances -- FAQ on Moving from Yahoo Groups GMF Wiki: (unofficial) Help for members (and would-be members) and group managers
Shal Farley Member Profile All Messages By This Member #25744 Jim, You don't seem to be hearing us when we tell you that GMF is a user-to-user community - no Groups.io employees here. At this point you are so far behind the 8-ball that your only hope of resolving your situation is to explain it to [email protected] and ask them for help. It may be that the only help they can give you at this point is to refund your payment. Meanwhile: Take the advice to capture your group's content via PG Offline and via getmydata - while you still can. Yahoo has issued the final call for data downloads: Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list
Donald Hellen All Messages By This Member #25751 Jim . . . On Sun, 8 Dec 2019 16:36:13 -0800, "Shal Farley" <shals2nd@...> wrote: Take the advice to capture your group's content via PG Offline and via getmydata - while you still can. Yahoo has issued the final call for data downloads: To repeat what Shal said earlier, we are not groups,io, we are a self-help group. If you need customer support you need to contact them. About PG Offline. Assuming that you're too late to get your group messages transferred, if you want to move your Y!G messages, you can purchase PG Offline to download all the messages from all of your groups. For the one you want to transfer, you will then need to purchase PGO-2-GIO, which is in development but is looking pretty good (I'm beta testing it) but has some work that needs to be done yet. The latter program will use what you've downloaded in PG Offline and upload it slowly to your GIO group. If you haven't opened the group to others yet, you can upload them into the main group. If there are members already, you would need to create a subgroup and upload them there. Both progams can also work with files and photos. Be aware that if your GIO group is not a premium one, you are limited to 1 GB total for photos and files. I had to delete some stuff in one ham radio group to fit it on GIO after downloading it from the Y!G. PGO-2-GIO can't get around that limitation magically. If your GIO group is a premium one, you're limited to 10 GB, I believe. Don't wait for PGO-2-GIO to be finished before Dec 14 to purchase both together (though it may be ready before then). You need PG Offline NOW to get your group's content NOW. You can upload the content PG Offline archived for you anytime since you will have already downloaded it before Dec 14. Keep that date in mind, and don't assume Yahoo won't have some problems before then that might get in the way of downloading content. If you wait until the last minute, Yahoo may be overloaded and ruin your attempt to get the group content archived. In other words, get started now unless you find that GIO support will take care of moving your group, but find that out ASAP and don't drop the ball. If they can't help you but you paid for premium to get the transfer, ask for a refund. I believe Mark is giving refunds to those who are affected. I hope this is helpful. The trial version of PG Offline is limited to 1,000 files, photos, or messages. It's just to show that it works, not to allow you to do everything for free. PG Offline is $24.95. PGO-2-GIO will cost more than that, and there is a fee based on how many total messages that you will be transferring to GIO. But it will end up costing you a lot less than the $220 per group that GIO was offering until they cut off transfers. To download the program or learn more, see these web pages: I suggest viewing the video demo at the bottom of the page at the second link. Donald ---------------------------------------------------- Join the Icom group, a general Icom (amateur radio) discussion group on Groups.io and some other groups: /g/ICOM /g/Ham-Antennas /g/HamRadioHelp ---------------------------------- also, a new self-help group dedicated to your cat's health: /g/CatVet (just launched) and a group to discuss sourdough bread baking:

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