开云体育

I set up an automatic message to be sent to a subscriber on unsubscribing. It's a questionnaire so I expected a response now and then but none have appeared. So I set up another account, subscribed and unsubscribed. The new account received the auto-message instantly. I replied. There is no sign of the reply being forwarded to my Owner's email address.?

Here is the reply address from the auto-message:?"[email protected] Group Moderators" <[email protected]>

Where did it end up?

Tom

On Mon, Aug 6, 2018 at 11:55 PM, Tom H wrote:

I replied. There is no sign of
the reply being forwarded to my Owner's email address.?

Here is the reply address from the
auto-message:?"[email protected] Group Moderators"
<[email protected]>

That reply was from a non-subscriber.
At the bottom of your Subscription page switch Owner Email to All Emails.

Thank you, Lena. I don't think I have looked that far down the subscription page since I set up the group. I haven't tested yet but have changed from the default setting "Subscribers only" to all email.

I am bothered that the reply has gone into a black hole. Neither sender nor owner gets any indication of that. And the settings are about emails being delivered to the owner and silent about there being no archive of them. I'll bet they are still in the system, just inaccessible from the owner's interface.

On Tue, Aug 7, 2018 at 05:55 AM, Tom H wrote:

I am bothered that the reply has gone into a black hole. Neither sender nor
owner gets any indication of that. And the settings are about emails being
delivered to the owner and silent about there being no archive of them. I'll
bet they are still in the system, just inaccessible from the owner's
interface.

I'm not sure whether this trick would work, but you can try: ban that non-subscriber (former member): Members - Banned, copy-paste the email address, Ban User; in the Banned list click the row, click "+owner Messages". Then unban (remove from Banned list: Membership - Remove).