开云体育

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reason for bouncing

 

开云体育

Yesterday I received an email saying I was bouncing? and my entire groups.io groups have had emails suspended.
I immediately clicked on the link to unbounce me and it is fine now.
However, I'm wondering if you can tell me WHO is bouncing me, from this message in the notification... and why.

mx-10.au-east.atmailcloud.com: 550 Rejected - Content Policy

I need to know if it is a problem with my ISP so I can talk to them.

Thanks for any help.

Win
 

Here's the definition of bouncing -?/helpcenter/glossary/1/terms/bounce-bouncing

and

/helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-my

Frances
--
Help available from Groups.io help and GMF wiki.

?
 

On Thu, Feb 22, 2024 at 09:02 PM, WBennett wrote:
tell me WHO is bouncing me
mx-10.au-east.atmailcloud.com is/was bouncing messages sent to you.? Only they can tell you why.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.
 

开云体育

Yes,? but WHO are they? certainly not my ISP, as far as I know.
How do I find out?
Win

On 23/02/2024 1:06 pm, Duane wrote:

On Thu, Feb 22, 2024 at 09:02 PM, WBennett wrote:
tell me WHO is bouncing me
mx-10.au-east.atmailcloud.com is/was bouncing messages sent to you.? Only they can tell you why.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.
 

On Thu, Feb 22, 2024 at 07:02 PM, WBennett wrote:
However, I'm wondering if you can tell me WHO is bouncing me, from this message in the notification... and why.
mx-10.au-east.atmailcloud.com: 550 Rejected - Content Policy
I need to know if it is a problem with my ISP so I can talk to them.
Poking around the web, it looks like atmail provides e-mail services for some telecoms, governments, and businesses.? (I did a search on atmailcloud.)? Your ISP may have contracted its e-mail out to them.? The 550 error means the messages were stopped by atmail's spam filter.? So yes, contact your ISP.? Groups.io may be trying to work this from their end too.? -- Jim Ringland
 

In my case my email host for my domain introduced SPAMCOP a couple of years ago, this creates lots of blocking but annoyingly allows most spam through.
There is a status page on mine to check the blocking situation.
I've had many disagreements with my hosting company because this was added without my knowledge.
Imagine if the postman started doing this as he approached you letterbox.
Martyn?
 

开云体育

Thanks... I just did the search and it looks like that atmail is the owner of The Messaging Company, who are gradually taking over the email branch of my ISP, Westnet.
I have not yet been transferred to them, yet it seems they are already blocking mail.
I will definitely phone? Westnet tomorrow, to try to straighten things out.
Win

On 23/02/2024 4:20 pm, Jim Ringland wrote:

On Thu, Feb 22, 2024 at 07:02 PM, WBennett wrote:
However, I'm wondering if you can tell me WHO is bouncing me, from this message in the notification... and why.
mx-10.au-east.atmailcloud.com: 550 Rejected - Content Policy
I need to know if it is a problem with my ISP so I can talk to them.
Poking around the web, it looks like atmail provides e-mail services for some telecoms, governments, and businesses.? (I did a search on atmailcloud.)? Your ISP may have contracted its e-mail out to them.? The 550 error means the messages were stopped by atmail's spam filter.? So yes, contact your ISP.? Groups.io may be trying to work this from their end too.? -- Jim Ringland

 

When I changed my domain name/email hosting company a few months ago I checked
first that I could have all spam filtering switched off. They are in UK. Send
me a private email if you would like to know who it is (this is not the place
for advertising).

Jim Fisher

On 23 Feb 2024 at 2:21, Martyn Bell wrote:

Subject: Re: [GMF] reason for bouncing
To: [email protected]
From: "Martyn Bell" <martyn@...>
Date sent: Fri, 23 Feb 2024 02:21:51 -0800
Send reply to: [email protected]

In my case my email host for my domain introduced SPAMCOP a couple of years ago,
this creates lots of blocking but annoyingly allows most spam through. There is
a status page on mine to check the blocking situation. I've had many
disagreements with my hosting company because this was added without my
knowledge. Imagine if the postman started doing this as he approached you
letterbox. Martyn

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