Owner can't change owner of a subgroup?
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Glenn Glazer
开云体育We have subgroups for subcommittees of our committee. Naturally, I am not on every subcommittee and don't want/need/should have emails from every subcommittee. So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself.Now, the chairs of one of the subcommittees has changed. I can access the subgroup members list, but I cannot change the owner. The actions list I see is for the new chair after adding them to the subgroup is: and if I try to remove the current one, I get "The member cannot be removed because they are the sole owner of the group." which is logical enough. Adding myself back to the subgroup does not permit me to escalate myself back to owner. I don't see anything the owners manual or wiki that addresses this. Suggestions welcome. Best, Glenn P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them. Otherwise, I would just tell them the steps instead of trying to do it for them. |
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On Tue, Feb 15, 2022 at 03:27 PM, Glenn Glazer wrote:
So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself.....P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them.Can't you explain to the current subgroup owner how to make you a member and owner? And then stay on as owner, just reduce your email subscription to special notices only or no-mail, depending on what the group allows. If premium, the owner can direct add you. Easy - edit this: /g/GroupManagersForum/wiki/5789 Or have the owner invite you: /g/GroupManagersForum/wiki/12630 Promoting to owner: /g/GroupManagersForum/wiki/12335 ?Frances -- Help available from Groups.io help and GMF wiki. ? |
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Actually I just remembered that how easy it is to add a member to a subgroup. If you are a member of a subgroup, you can see for yourself and write specific instructions. (Or do it over the phone, so you can give step-by-step instructions.) ? |
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On Tue, Feb 15, 2022 at 02:27 PM, Glenn Glazer wrote:
I can access the subgroup members list, but I cannot change the owner.I think you're going at it wrong.? I just checked and found that I can change the Role of anyone in a subgroup where I'm just a member (also if NOT a member) because I'm an owner of the main group and have implied ownership of all subgroups.? I can even change my own Role between Member and Owner when I've joined the subgroup.? I'm doing it from the actual member's page by clicking on the row, not from action drop down on the member list. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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On Tue, Feb 15, 2022 at 03:27 PM, Glenn Glazer wrote:
Adding myself back to the subgroup does not permit me to escalate myself back to owner.Glenn -- This is the part I don't get. Assuming you are an Owner of the main group, you should be able to do this. Just Direct Add yourself to the subgroup, enter that subgroup, and change your Role record. Could you be logged in with the wrong email address? If that doesn't work please send us a screenshot (or something) to demonstrate at which point the failure occurs. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Glenn -
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Did you add the new owner BEFORE you tried to remove the old one? Dano ----- Original Message -----
We have subgroups for subcommittees of our committee. Naturally, I am not on every subcommittee and don't want/need/should have emails from every subcommittee. So, as owner of the main group when I created each subcommittee, I made the subcommittee chair the owner of the subgroup and for the subcommittees I am not on, removed myself. Now, the chairs of one of the subcommittees has changed. I can access the subgroup members list, but I cannot change the owner. The actions list I see is for the new chair after adding them to the subgroup is: and if I try to remove the current one, I get "The member cannot be removed because they are the sole owner of the group." which is logical enough. Adding myself back to the subgroup does not permit me to escalate myself back to owner. I don't see anything the owners manual or wiki that addresses this. Suggestions welcome. Best, Glenn P.S. The current subgroup owner is very non-technical, which is why they are asking me to do this for them. Otherwise, I would just tell them the steps instead of trying to do it for them. |
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On Tue, Feb 15, 2022 at 04:37 PM, Glenn Glazer wrote:
I was trying to do this from the subgroup's member list rather than from the subgroup's member's pageI run into things like this now and then.? Some functions, like this one, aren't extremely obvious, so only using them once in awhile often leads to a little retraining. ;>)? I'd make myself a note, but would lose the note before I needed it again. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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On Wed, Feb 16, 2022 at 05:25 PM, Glenn Glazer wrote:
I think I will drop a note to beta suggesting an update to the docs.I suggest you send it to the Beta subgroup - [email protected] Frances? -- Help available from Groups.io help and GMF wiki. ? |
Frances
Duane
Bruce
D R Stinson