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New group member, how to send past messages to catch them up? #howto


 

I have a new group and folks are slowly signing up. The conversation is just a few topics now.?

Is there a way to send all the past messages to a new member?

Most of my members will not sign into the website for "full viewing access".?

Thanks?
Pete


 

Hi Peter,

I suspect you could send them manually at this early stage but it would be a labor intensive effort.

Better would be to include something in your automatic welcome letter to new members, a brief paragraph explaining that all the older messages are archived online at your group's Group.io site and that they may be easily accessed by clicking on the 'Message' button in the lefthand sidebar.

That way those members who are interested in knowing what went before can read thru those earlier messages by simply going to your group's homepage. They'll need to log in but that's quick and easy to do.

OK ¡ª HTH

Paul M.
==


 

Hi

You could also add a link to this wiki page about logging in -?/g/GroupManagersForum/wiki/Logging-In

Frances
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On Sat, Jan 12, 2019 at 01:37 AM, PeteL wrote:
Most of my members will not sign into the website for "full viewing access".?
IMHO that becomes their problem, not one for groups.io. This group (GMF) has > 2600 threads; the group for which I am a moderator has > 23,000. Are you really suggesting that someone signing up for either group "today" should have the entire contents of a message archive emailed to them?

If members make the concious decision to never log into a group of which they are a member, then they will have to accept that they may not be as well informed as those who log in as a matter of routine.

As a moderator I am perfectly willing to help members, but I draw the line at spoonfeeding them. I accept that that may be an "unpopular" viewpoint.

Chris


 

This group is less then 24 hours old and the number of messages (not even topics) is less then 10.?

Chris while I appreciate your statements regarding a large group (which my original post clearly said this was not) they are mostly unhelpful here.?

I agree this this is not a Groups.io issue. I was looking for a working around.?

Thanks for all the suggesstions.?

Pete


 

Pete,

I was looking for a working around.
Also in the category of perhaps too much work (for you, the group moderator) would be to use the Export Group Data function (a tab on the Settings page) to obtain a zip of the group's message content. You could then forward that to the new member.

The downside is having to do it yet again for each new member, as there would (likely) be newer content since your last download.

-----

Although you stipulated at the start that most members will not log into the website to review messages, that really is the right answer. And maybe you can entice them with the offer of easy-to-access content.

Groups.io makes the login process very easy for email-centric users - they don't have to set anything up, not even a password. Just receive an email message with a link to log in. Hence the helpful link Frances sent you:
/g/GroupManagersForum/wiki/Logging-In

Shal


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On Sat, Jan 12, 2019 at 02:14 PM, PeteL wrote:
This group is less then 24 hours old and the number of messages (not even topics) is less then 10.?
Pete -- Here's an idea.

Select Messages from the left-side menu bar. Click on Date at upper right to achieve the desired sort order (chronological or inverse). Now pull down the blue menu (to the left of the Search button) and select Expanded. All your group's messages will be displayed on one long, scrolling page.?If you find any ellipses (...) enclosed by a blue box, this is a collapsed quote. Click on each ellipsis to expand them if you want to.

Now you just need to get this into a document of some kind. You could tediously cut-and-paste the text into Notepad or something like that. Personally, I would right-click on the page, select Print from the resulting dialog box, and print it to a PDF file.

If you're looking for an easy way to mass-email the document, open the members list (Admin>Members). Default sort order is inverse by join date, so you should find all the newbies collected at the top. Tic the checkboxes next to the people you want to send to, then pull down the Actions menu at the bottom of the page, and select "Send Message."

On the resulting message composition page, paste the combined messages into the editor; or if you did the PDF thing, click on the paper-clip icon to attach the document to the message. Provide a subject line, and click Send to Member.?This post will not appear in the message archive, so you aren't creating any dupes by doing this.

Repeat as needed, or until you grow tired of doing so.

Hope this helps,
Bruce?
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Jim Higgins
 

Received from Chris Jones via Groups.Io at 1/12/2019 01:18 PM UTC:

On Sat, Jan 12, 2019 at 01:37 AM, PeteL wrote:
Most of my members will not sign into the website for "full viewing access".
As a moderator I am perfectly willing to help members, but I draw the line at spoonfeeding them. I accept that that may be an "unpopular" viewpoint.

It's a very popular viewpoint with me.

Jim H


 

On Sat, Jan 12, 2019 at 07:14 PM, PeteL wrote:
Chris while I appreciate your statements regarding a large group (which my original post clearly said this was not) they are mostly unhelpful here.
Quite possibly so, but I would emphasise the point that you are making a rod for your own back by making it too easy for members to rely on you do everything for them instead of finding out how to do it themselves, or more accurately following simple instructions about how to use the web UI. After a lot of discussion (fairly recently) the process of staying logged in has been made much simpler, and getting logged in in the first place is hardly "difficult".

Shal suggested preparing and sending out a zipped file of your group's messages; however, if any reluctance to log in is a subset of technophobia then getting members to manage the unzipping process is likely to run into difficulties as well. I really see the best option is to encourage members to get logged in as soon as possible and then simply visit the web UI from time to time to keep the log - in active. While being an Owner or Moderator carries with it a measure of responsibility for supporting group members creating a load of (unnecessary?) work for oneself is hardly obligatory and can ultimately become a major millsonte around your own neck.

I'd keep any such idea in abeyance until such time as it becomes glaringly obvious that the group cannot function without it.

Chris


 

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Not to stray, but if a non owner wanted to export an archive can they not do that? I'm on a group where I'm just a member and I don't see a way to do this. If the owner could walk a member on how to do this, they might be able to catch up that way.

Take care

On 12 Jan 2019, at 11:30, Shal Farley wrote:

Pete,

> I was looking for a working around.

Also in the category of perhaps too much work (for you, the group moderator) would be to use the Export Group Data function (a tab on the Settings page) to obtain a zip of the group's message content. You could then forward that to the new member.

The downside is having to do it yet again for each new member, as there would (likely) be newer content since your last download.

-----

Although you stipulated at the start that most members will not log into the website to review messages, that really is the right answer. And maybe you can entice them with the offer of easy-to-access content.

Groups.io makes the login process very easy for email-centric users - they don't have to set anything up, not even a password. Just receive an email message with a link to log in. Hence the helpful link Frances sent you:
/g/GroupManagersForum/wiki/Logging-In

Shal


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Sarah,

Not to stray, but if a non owner wanted to export an archive can they
not do that?
Nope. That function is on the Settings page, available only to moderators.

If the owner could walk a member on how to do this, they might be able
to catch up that way.
The catch is that the member would have to be logged into Groups.io - in which case they could just as well read the Messages section directly.

Shal


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