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I am attempting to create a new group and for some reason groups.io won't
accept Miami-County-Indiana-Freecycle. Is it the hyphens that's the
problem? I've used hyphens in other groups I've created, so I don't know
what's going on here. Any thoughts/suggestions?
Judy

Judy,

There was a problem with either underscores or hyphens or both a while
back. When I used one of those in a group name I couldn't reply by
email. I wrote support and they found a glitch. The workaround was to
not use them, so I changed the group's name and there are no hyphens
or dashes in the name now, and I can post and reply from email instead
of being forced to do so from the site.

My guess is that they made it impossible to set up a group that uses
those so that the members don't see the same issues as I did.

Donald


On Wed, 1 Jun 2016 11:08:15 -0400, "Shadow Grafix"
<shadowgrafix@...> wrote:

I am attempting to create a new group and for some reason groups.io won't
accept Miami-County-Indiana-Freecycle. Is it the hyphens that's the
problem? I've used hyphens in other groups I've created, so I don't know
what's going on here. Any thoughts/suggestions?
Judy

Donald, Judy,

There was a problem with either underscores or hyphens or both a while
back.

It was underscores, not hyphens. The situation came about with groups with subgroups - the group name gets used as a "subdomain" aka "hostname" in the email address and the web address. Underscore is not a legal character there.

My guess is that they made it impossible to set up a group that uses
those so that the members don't see the same issues as I did.

That they did, but it doesn't seem to relate directly to Judy's case. The name she's trying to use is 30 characters long, it is possible that Mark implemented a shorter limit for some reason.

Shal

There was a group created on 5/23 where the name is 32 characters long, so I don't think it's length. Unless there's a space sneaking in or some other character it doesn't like, this sounds like a question for Support.

Duane