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Hello!

I'm having trouble creating a well-formatted message-rejection notice.

The message I create with markdown in my notice looks great when previewed -- links appear properly, etc. But when the notice arrives to the rejectee via e-mail, not only does it have unwanted groups.io boilerplate above and below my message, but my markdown isn't processed at all, leading to an extremely bad experience for my rejected posters.

This happens regardless of whether I reject via e-mail or the web interface.

I'd like to both get rid of the boilerplate and have my rejection notice formatted as it appeared in my preview.

I'd be grateful for suggestions.

--JAM

On Fri, Sep 21, 2018 at 01:01 PM, Josh Miele wrote:

I'd like to both get rid of the boilerplate and have my rejection notice formatted as it appeared in my preview.

Go to Admin>Settings>Message Formatting and make sure both the Normalize HTML emails and Plain Text Only boxes are UNchecked.

I don't believe there is any way to remove the boilerplate.

Hope this helps,
Bruce
--
The system Help is your friend.??/static/help

Go to Admin>Settings>Message Formatting and make sure both the
Normalize HTML emails and Plain Text Only boxes are UNchecked.

Thanks for the suggestion. It turns out that I did have Normalize HTML
checked, but unchecking it and saving my prefs did not fix the problem.

On Fri, Sep 21, 2018 at 04:37 PM, Josh Miele wrote:

unchecking it and saving my prefs did not fix the problem.

Yeah, I tried it after I sent that and it didn't work here, either.

I dunno. Maybe groups.io sends these kinds of messages as plain text by default. It seems unlikely that anyone has an email client that can't handle html these days, but for things like this it's clearly more important to get the message across than to have it look pretty.

Hopefully someone else will come forward and give you better advice than I did.

Good luck!
Bruce?
--
The system Help is your friend.??/static/help