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message from Owner but with personal name

 

Hi,

I know the multiple transfer problems are predominant at the moment and I don?t want to ask this in beta,. Maybe this has been discussed there already.

There is an inconsistency as far as sending a message by the owner address is concerned which you can choose in the "From"-field. When at the bottom of the message the personal name of the sender appears.

So to the members such a message isn?t really sent in the name of all owners and moderators but by the person whose name appears at the bottom of the message. To me this doesn?t really make sense.

Victoria
 

On Sat, Oct 26, 2019 at 08:20 AM, Victoria wrote:
There is an inconsistency as far as sending a message by the owner address is concerned which you can choose in the "From"-field. When at the bottom of the message the personal name of the sender appears.
Your name will only appear at the bottom if you've set up a signature to be used and then only in some situations.? I may be misunderstanding though, so a screenshot could be helpful.

Duane
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On Sat, Oct 26, 2019 at 02:20 PM, Victoria wrote:
There is an inconsistency as far as sending a message by the owner address is concerned which you can choose in the "From"-field.
This question has arisen before, albeit in the specific context of the Display Name that appears on the web UI when an owner or moderator posts as the owner; their own D/N is shown which in some measure detracts from the impact of a "Group Owner" message.

I first raised it on 20 March 2018 in the thread that started at #6359. I then took it to beta in a thread that started at on 5th April 2018. This latter thread also included the point that while a thread can be started by someone using the Owner/Moderator heading they cannot reply to a message that way; they can only use their personal identity.

Nothing has changed; at some point it could be raised again but whether it would gain any traction or not is an unknown quantity! I doubt of "now" is a good time...

I agree with Duane that an auto - signature is probably at the root of your original query.

Chris
 

Hi, Chris and Duane,
no, there is no signature. I choose the owner address:


Then I click "Send"
And this i what appears:


There isn?t even a hint that this is an owner message. My avatar and my name show up, that?s all. Or am I doing something wrong?
Victoria

 
Edited

Just don't send messages from your owner email address! I own quite a few groups. Don't think I have ever sent from there. I have received from there but its about problems or queries about the group, not the topic.

Email from the group+owner's email address doesn't appear on your group.

Use your proper login email address -?
If you don't know which is your email address - your group ID - look at the bottom of any email from Groups.io
For more info, see the wiki -?/g/GroupManagersForum/wiki/home

Frances
 

On Sat, Oct 26, 2019 at 04:43 PM, Frances wrote:
Just don't send messages from your owner email address!
Victoria is not doing that anyway; look at the screenshots; she composed "Test" using the web UI with her "owner" address selected, but when it was eventually posted it just appeared as being from Victoria with the white cat displayed. No sign that it was a Group Owner message whatsoever. (FWIW her subscribers will see it as having come from the Group Owner address, but only if they look for it.)

I only need to post as Group Owner when there is? "Group Management" matter to raise, and I think it is valid to expect that posts from a group owner should be easily distinguishable? from run-of-the-mill chatter, which is why I raised the issue 18 months ago.

A Group_Management hashtag can help, but that is much less obvious in an email delivery than it is on the web UI.

Chris
 

On Sat, Oct 26, 2019 at 11:57 AM, Chris Jones wrote:
I only need to post as Group Owner when there is? "Group Management" matter to raise, and I think it is valid to expect that posts from a group owner should be easily distinguishable? from run-of-the-mill chatter, which is why I raised the issue 18 months ago.

A Group_Management hashtag can help, but that is much less obvious in an email delivery than it is on the web UI.
Apologies! You are right.?

Frances
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Frances,

I understand what you are saying. But sometimes owners and moderators want to send a common message which should not appear as sent by this one single person.

Therefore I was quite happy to see there is a possiblity to send from the owner-address, and then disappointed to realize it doesn?t work properly. The owner-address doesn?t even show up as sender. Only in the mail it shows.

As I understand this issue was brought up before; but I also wouldn?t bring this up again in beta, at least not right now. Mark is too busy getting all these transfers regulated in time.

Victoria

P.S.

Frances, you really did a good deed writing this transfer instruction manual!

 

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Chris wrote:

Victoria is not doing that anyway; look at the screenshots; she composed "Test" using the web UI with her "owner" address selected, but when it was eventually posted it just appeared as being from Victoria with the white cat displayed. No sign that it was a Group Owner message whatsoever. (FWIW her subscribers will see it as having come from the Group Owner address, but only if they look for it.)

I only need to post as Group Owner when there is? "Group Management" matter to raise, and I think it is valid to expect that posts from a group owner should be easily distinguishable? from run-of-the-mill chatter, which is why I raised the issue 18 months ago.

A Group_Management hashtag can help, but that is much less obvious in an email delivery than it is on the web UI.

Chris

?

I¡¯m new here, but this is a topic that¡¯s been flummoxing me.? I was still trying to understand the GIO history on why this hasn¡¯t been addressed in the 18 months since Chris raised it when this happened.? (Note:? please remember that I¡¯m new & none of my Yahoo groups have completed transfer yet, although one has finally reached #298 on Step 3, and while I¡¯ve read myself silly, brain integration is lagging behind.)

?

A non-member send an email to our GIO owner email address ¨C it showed up in my email client, but where is it within the GIO web site?? I can see a single line in the activity log but not the email itself & the non-member email address isn¡¯t hyperlinked.? Also, since the email is from a non-member, how do I respond to it using the +owner email address?

?

I wouldn¡¯t say this happens often, but it¡¯s not unusual for non-members to contact the owner address before joining, etc..? Understandably, it seems to me, I¡¯m not interested in responding from my personal email address to an unknown entity.? Is there no way to respond to emails sent by non-members to the +owner email address?

?

TIA,

Saundra

_._,_._,_
 

On Sat, Oct 26, 2019 at 08:02 PM, Saundra wrote:
Is there no way to respond to emails sent by non-members to the +owner email address?
To the best of my knowledge, no there isn't, or not without a possible compromise of one's personal email address.?

Alternative answer; if there is a way I have yet to find it as well. :)

As to your earlier point I was still trying to understand the GIO history on why this hasn¡¯t been addressed in the 18 months since Chris raised it when this happened, .the only answer I can provide is that some suggestions catch Mark's eye fairly easily; others don't. In reality there seem to be a lot of perfectly valid suggestions that fall by the wayside. If and when the dust settles I'll try to raise it again on beta.

Chris

 

On Sat, Oct 26, 2019 at 09:49 PM, Chris Jones wrote:
As to your earlier point I was still trying to understand the GIO history on why this hasn¡¯t been addressed in the 18 months since Chris raised it when this happened, .the only answer I can provide is that some suggestions catch Mark's eye fairly easily; others don't. In reality there seem to be a lot of perfectly valid suggestions that fall by the wayside. If and when the dust settles I'll try to raise it again on beta.

Chris
Well, for some functions you will probably have to wait forever owed to the huge volume of inquiries. So as far my groups are concerned, I found a temporary solution by creating a new member with owner adress (email and alias). So, if I want an owner message without my personal name showing up, I log in with this new member?s address. My moderators were provided with the new address and password as well, so they can use it if it is indicated.
Victoria

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