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Message Edit

 

Hello,

I am having a bit of a problem with the edit message feature. I tried to edit one of the messages of my group earlier this evening and when I clicked on Save and Send to Group it did nothing. If I clicked Save and Don't Send it saved the updates. Is there something I'm doing wrong?

Thanks,
 

Hi Will,
I clicked on Save and Send to Group it did nothing. If I clicked Save and Don't Send it saved the updates
I've just done a test on one of my groups and I get the same results as you. This would appear to be a bug so I'd raise it with [email protected]

Regards,
Andy
 

Thanks Andy. I thought it may be just me


On Thu, Mar 7, 2019 at 11:00, Andy W
<andy_wedge@...> wrote:
Hi Will,
I clicked on Save and Send to Group it did nothing. If I clicked Save and Don't Send it saved the updates
I've just done a test on one of my groups and I get the same results as you. This would appear to be a bug so I'd raise it with [email protected]

Regards,
Andy

Gerald Boutin
 

On Wed, Mar 6, 2019 at 07:21 PM, Will Teagarden wrote:
Hello,

I am having a bit of a problem with the edit message feature. I tried to edit one of the messages of my group earlier this evening and when I clicked on Save and Send to Group it did nothing. If I clicked Save and Don't Send it saved the updates. Is there something I'm doing wrong?

Thanks,
I?just tested the?feature using a Chrome browser on Windows 10 and it is working properly here.?The edited message is now shown online and emails go out to subscribers.

Is the issue reproducible?
?
--
Gerald
 

On Thu, Mar 7, 2019 at 08:04 PM, Gerald Boutin wrote:
I?just tested the?feature using a Chrome browser on Windows 10
I've just tested the same with Chrome and Windows 10 and the message edit is not saved and sent despite the message at the top of the screen saying so.? Another indication that it has not worked is that the message is not flagged as 'Edited'.? ?As before, Save and Don't Send works fine and the message is flagged as edited.

Andy?
 

On Thu, Mar 7, 2019 at 04:32 PM, Andy W wrote:
I've just tested the same with Chrome and Windows 10 and the message edit is not saved and sent despite the message at the top of the screen saying so.
Like Gerald, I have been unable to reproduce this problem, using the same OS/browser combo.

At the time, I assumed that Mark was just quick to fix it...I now suspect that some group setting may be affecting it.

Regards,
Bruce?
--
The system Help is your friend.??/static/help
 

Bruce


I now suspect that some group setting may be affecting it.

Or perhaps the user's Posting Privileges. Edits require moderation if performed by a member and a post by that member would require moderation. Perhaps that's somehow messing up the web interface for a moderator attempting to Save and Send.

Shal


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Leeni
 

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I was just fooling around with some pending messages in one of my groups.
I was able to edit the message and save.
The edit took place.?Since we are just letting the messages stay pending until March 14th I did nothing with them.
?
When March 14th comes around I will?click approve.
I hope that it works and even though it is?showing the what I edited was gone it will be gone when it goes through to the group.
?
Leeni?
?
?
?
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-------Original Message-------
?
Date: 3/7/2019 2:04:33 PM
Subject: Re: [GMF] Message Edit
?
On Wed, Mar 6, 2019 at 07:21 PM, Will Teagarden wrote:
Hello,

I am having a bit of a problem with the edit message feature. I tried to edit one of the messages of my group earlier this evening and when I clicked on Save and Send to Group it did nothing. If I clicked Save and Don't Send it saved the updates. Is there something I'm doing wrong?

Thanks,
I?just tested the?feature using a Chrome browser on Windows 10 and it is working properly here.?The edited message is now shown online and emails go out to subscribers.

Is the issue reproducible?
?
--
Gerald
?
Gerald Boutin
 

On Thu, Mar 7, 2019 at 05:32 PM, Andy W wrote:Andy,?
On Thu, Mar 7, 2019 at 08:04 PM, Gerald Boutin wrote:
I?just tested the?feature using a Chrome browser on Windows 10
I've just tested the same with Chrome and Windows 10 and the message edit is not saved and sent despite the message at the top of the screen saying so.? Another indication that it has not worked is that the message is not flagged as 'Edited'.? ?As before, Save and Don't Send works fine and the message is flagged as edited.


Andy, you initially said that "nothing happened". Now you say there is a message at the top of the screen.?What does the message say?

If the message at the top of the screen says "Your message edit has been sent", then please look in the Admin / Activity to see if there is a record of the Edit. If there is, then also look at the Activity / Members list and check the Email Activity of one or more users that have Delivery set to "Single" to confirm if there is a record of the messages going out.

Perhaps the messages are actually going out.
?
--
Gerald
 

The most recent attempt had the same result. The writer of the initial post is not moderated and I am a group moderator.?

If I tell it don't send it saves. If I tell it to send it still doesn't.?


On Thu, Mar 7, 2019 at 18:53, Gerald Boutin
<groupsio@...> wrote:
On Thu, Mar 7, 2019 at 05:32 PM, Andy W wrote:Andy,?
On Thu, Mar 7, 2019 at 08:04 PM, Gerald Boutin wrote:
I?just tested the?feature using a Chrome browser on Windows 10
I've just tested the same with Chrome and Windows 10 and the message edit is not saved and sent despite the message at the top of the screen saying so.? Another indication that it has not worked is that the message is not flagged as 'Edited'.? ?As before, Save and Don't Send works fine and the message is flagged as edited.


Andy, you initially said that "nothing happened". Now you say there is a message at the top of the screen.?What does the message say?

If the message at the top of the screen says "Your message edit has been sent", then please look in the Admin / Activity to see if there is a record of the Edit. If there is, then also look at the Activity / Members list and check the Email Activity of one or more users that have Delivery set to "Single" to confirm if there is a record of the messages going out.

Perhaps the messages are actually going out.
?
--
Gerald

 

On Fri, Mar 8, 2019 at 03:42 AM, Will Teagarden wrote:
If I tell it don't send it saves. If I tell it to send it still doesn't.?
I reported this to support and I've received a message from Mark to say it had been fixed.? I've just tested it and it works OK now.

Andy

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