开云体育

Good morning,

I've just received this from a new member of our group:

On Wed, Feb 20, 2019 at 11:31 AM, Peter Rawbone wrote (quoting a new member):

Should I be doing something else?

Well... put simply yes.The stock message she received asked her to Send another confirmation email; did she do that? She has clearly not followed the established routine for setting up an account and/or a group subscription, and on the face of it has complicated matters further by changing her email address twice.

She is going to have to stop and do what the system has asked her to do, although if she has been tinkering with her email address that may not work.

Without wishing to be unkind there are some people who can create confusion faster than anyone else can help clear it up and at the moment it looks rather as though she might be one of them.

Chris

A confirmation email is sent when someone applies to a group with an email address that does not currently have a groups.io account.?The purpose of the confirmation email is to demonstrate that the person who applied (usually via the "join this group" link on the home page) actually owns the email address they entered and wants to receive groups.io emails there.

This email will contain a link that she needs to click on to get out of "Not Confirmed" status. See?/g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List?for further details.

You can send a new confirmation email for her. To do this, open her user record in your group's Member's List and click on the corresponding button. But as Chris mentioned, she needs to quit changing her email address and confirm one of them. Without knowledge of what kind of mess she may have created, it's hard to know if it will actually work.

Hope this helps,
Bruce
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The system Help is your friend.??/static/help