¿ªÔÆÌåÓý

  1. GroupManagersForum
  2. Topics

member of two of my groups using different email addresses, can only get into one group

J_catlady
 

I think Mark has been dealing with the "multiple email address" issue already, or has it on his Todo list. Meanwhile, what can I do to help a member of both my main and my admin group who happens to be using separate email addresses for the two groups? This is a remnant of the fact that she was using the separate email addresses for the two groups from before we transferred from yahoo, and everything just transferred over as is. However, she can't get into the admin group site, but can get into the main group site, evidently because she's logged in as that email address rather than the other.

Can she simply swap out her email address in one of the groups? Or does she have to request a password in order to log in as that separate user? It would obviously be much more convenient for her if she could be just one user and change the address in one of the groups. But before advising her to do this, I wanted to get an idea of whether it would even be allowed, since both email addresses are now separate accounts internally.

J
 

J,

I think Mark has been dealing with the "multiple email address" issue
already, or has it on his Todo list.
On Trello:


Meanwhile, what can I do to help a member of both my main and my admin
group who happens to be using separate email addresses for the two
groups?
This is a tough problem for the member. It basically means that she must log out of one email address and in with the other in order to access one group or the other. Or log in using a separate browser or device for each email address -- that would be one way to avoid repeated logout / login.

Can she simply swap out her email address in one of the groups?
Not yet, pending whatever Mark does to address the problem.

She could re-join one of the groups using the other email address, so that email address ends up subscribed to both groups. But that really means re-joining it as a different person (from the group's point of view), and if the group has restricted membership she'd need to be approved under the second address.

A disadvantage to rejoining is that any content (messages, photos, etc.) she's contributed under the one email address would not be controllable by the other (different subscriber, so no delete or edit buttons). But that could be a price worth paying, depending on how annoying the current situation is for her.

Shal
 

J,

I wrote:
She could re-join one of the groups using the other email address, so
that email address ends up subscribed to both groups.

A disadvantage to rejoining is that any content (messages, photos, etc.)
she's contributed under the one email address would not be controllable
by the other (different subscriber, so no delete or edit buttons).
I should also have said, keep the original email subscription in the group she re-joins. That would mean she has two subscriptions to that group, but that's ok, she can set one subscription to "No Mail" or "Special Notices" to avoid duplicate messages.

By keeping the original subscription she retains the ability to control her contributions under that subscription (with no more than a logout / login effort), and also holds open the possibility that Mark's eventual solution will let her merge the ownership of the content under the two subscriptions.

Leaving the group under the original subscription would (might?) forever abandon control of that's subscription's content. Not a risk that needs to be taken.

Shal
J_catlady
 

Shal,

Thanks.

What we ended up doing yesterday was, as you suggest here, subscribing her with the one email address to all the groups, and then removing her memberships under the other account. I did realize that this would remove her control over, and other aspects of, her previous membership. But I also thought that this particular member would have gotten even more confused if we had kept both accounts. (She still has her old account, although it's no longer a member of any groups. I think (a) there's currently no way to actually delete a Groups.io account once you have one, and (b) if she ever wants to regain control over her content, re-joining under that account would restore that.)

(An aside: I hope that Trello suggestion gets implemented in a way that allows members to keep their accounts under separate emails as separate accounts if they *want* to, and won't do anything automatically to merge them. I myself have an account for my business and another one for personal groups, and they really need to stay separate.)

J
 

J,

I think (a) there's currently no way to actually delete a Groups.io
account once you have one, ...
I believe that is true also. For testing purposes it would sometimes be handy if you could.

... and (b) if she ever wants to regain control over her content,
re-joining under that account would restore that.)
There's the maybe.

It depends on the details of how a subscription works. In Y!Groups I tested this once and discovered that leaving a group and re-joining it would not recover control of content; it was as if the new subscription were treated as a new person. Some years later what I thought was the same test produced the opposite answer. I don't know if Yahoo changed the implementation or if there was a difference between my two tests which I didn't notice.

Long ago, it was common for ISP's to re-issue the same email address once it had been abandoned (the account closed or the bill not paid). So joe@... might not be the same person today as it was months or years earlier. In that circumstance one would not want the content to be reclaimed simply by joining the group again with the old email address. Yahoo Mail (infamously) began re-issuing abandoned email addresses a few years back as well.

(An aside: I hope that Trello suggestion gets implemented in a way that
allows members to keep their accounts under separate emails as separate
accounts if they *want* to, and won't do anything automatically to merge
them.
I certainly agree. I can't imagine how it could be implemented without requiring a very explicit action on your part - such as adding and verifying a second email address while signed in with the first. It is that verification step that proves you're the same you.

Shal
J_catlady
 

On Sat, Mar 26, 2016 at 06:32 pm, Shal Farley <shals2nd@...> wrote:
k (a) there's currently no way to actually delete a Groups.io
account once you have one, ...
I believe that is true also. For testing purposes it would sometimes be handy if you could.

?Yep. I have so many "test members" already that I can't keep track of them¡­I'd like to get them out of Groups.io so I could test them rejoining, etc., but can't.;)

J

1 - 6 of 6