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How Calendar Event Reminders are handled based on an individual's Subscription settings #subscription


 

I always receive an event reminder 1 day late - apparently due to my Digested email setting for that group. Is there a way to break out Calendar Event reminders so they are received timely v. other messages that would be received only in the daily digest? This is having a measurable effect on event participation and being able to break out calendar event reminders would help this issue. Perhaps there is a setting the event/calendar owner can set for events already to override Subscription? Digested.Daily messages? Do Special Notices override Digested/Daily summary Settings? Thanks for your support, Howard


 

On Thu, Dec 26, 2019 at 09:42 AM, Howard Waxman, WZ4K wrote:
I always receive an event reminder 1 day late - apparently due to my Digested email setting for that group.
Undoubtedly.

Is there a way to break out Calendar Event reminders so they are received timely v. other messages that would be received only in the daily digest? This is having a measurable effect on event participation and being able to break out calendar event reminders would help this issue.
Not that I'm aware of. I suggest scheduling the reminder for the day before, instead of the day of, the event.

Bruce


 

Thank you Bruce. I don't own the event/group and don't have those permissions. I'll suggest an adjustment to the owner. Perhaps I'll make a feature suggestion to make event reminders a bit more granular, if possible. HNY, Howard

[Mod Note: Event reminders are already quite "granular", and can be set up to occur weeks, days, hours, or minutes prior to the event.]


 

Bruce (or Mod.) Please clarify for me as I agree, the Reminder options are quite granular:
  1. How are event reminders handled with respect to an individual's Subscription setting?
    • I am seeing people receive a "30 minute prior to" a day late on low volume groups, the result of their Subscription setting. Time zones are set correctly.
  2. How are Special Notices handled with respect to an individual's Subscription setting?
    • Would this override a Subscription setting to send immediately?
Thank you for your support and advice. HNY, Howard


 

On Sat, Dec 28, 2019 at 10:38 AM, Howard Waxman, WZ4K wrote:
Bruce (or Mod.) Please clarify for me as I agree, the Reminder options are quite granular:
1. How are event reminders handled with respect to an individual's Subscription setting?
  • I am seeing people receive a "30 minute prior to" a day late on low volume groups, the result of their Subscription setting. Time zones are set correctly.
Howard -- A #cal-reminder is not a notification...it is just another post to the group, with a hashtag.?Perhaps it *should* be a notification, I can see both pros and cons to that (see further below).

The message itself should post to the group message archive in a timely fashion, but the bottom line is that anyone signing up for digest delivery has actively forfeited their right to the timely receipt of group messages (via email).

2. How are Special Notices handled with respect to an individual's Subscription setting?
  • Would this override a Subscription setting to send immediately?
I frankly didn't know, so I just tested this...and the "send as special notice" option does seem to force prompt delivery of a #cal-reminder to those subscribed with a digest. So I learned something today!

I do suggest polling your digest subscribers about this before going down that road. Some might take exception to this override.

Regards,
Bruce