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Is there an ongoing problem with delivery to hotmail? We have a complaint from a Hotmail subscriber who has received no group email for a week. His and other hotmail addresses show "Queued mail for delivery -> 250 2.1.5" response in their delivery history.

I see the same problem with one of my members who use Hotmail too.

I will post it to Beta.

Frances

MSN as well. Same Outlook error.

DeliveredSep 1Response2.6.0 <000301d4423c$13bd21a0$3b3764e0$@net> [InternalId=17441862226796, Hostname=DM3NAM03HT245.eop-NAM03.prod.protection.outlook.com] 10123 bytes in 0.325, 30.363 KB/sec Queued mail for delivery -> 250 2.1.5Frances

On Sun, Sep 2, 2018 at 10:35 AM, Frances wrote:

Queued mail for delivery

Those errors seem to be quite common for all the Microsoft domains used for email.? It shouldn't keep the emails from eventually being delivered, though no one can be sure how long the delay is, and there's nothing GIO can do about it.

Duane
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Drew,

His and other hotmail addresses show
"Queued mail for delivery -> 250 2.1.5"
response in their delivery history.

Status codes 2xy are success codes. You should read "Queued mail for delivery" as meaning "I got it".

Is there an ongoing problem with delivery to hotmail? We have a
complaint from a Hotmail subscriber who has received no group email
for a week.

Deliverability to Microsoft-powered email services has been spotty or worse in the past, so I wouldn't be too surprised if there's another episode afoot.

Or it could just be that the member isn't checking his/her spam folder.

Shal


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Frances,

MSN as well. Same Outlook error.

As I mentioned to Drew, 2xy is not an error - it is a success response.

Error response are 4xy ("try again later") and 5xy ("Don't try again").

Shal


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Duane,

Queued mail for delivery

Those errors ...

As mentioned to Drew and Frances, those responses are not errors.

It shouldn't keep the emails from eventually being delivered,

In fact, it is almost a statement that the message will be delivered (diversion to Spam or another folder is also considered delivery).

though no one can be sure how long the delay is,

Microseconds to minutes is the range you should expect. Programmers often use queues to organize things; it doesn't necessarily imply a perceptible delay from a human's point of view.

and there's nothing GIO can do about it.

Not about those particular response codes, but there could be other issues going on with delivery to Microsoft-powered services. That's happened in the past and could require GIO's intervention to straighten out.

Shal


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Received from Drew at 9/2/2018 12:18 PM UTC:

Is there an ongoing problem with delivery to hotmail? We have a complaint from a Hotmail subscriber who has received no group email for a week. His and other hotmail addresses show "Queued mail for delivery -> 250 2.1.5" response in their delivery history.

Response code 250 indicates successful delivery. Your member may need to look in his spam folder or other folder he might filter email into. If he can't find the email, he needs to talk to Hotmail. It's not a GIO problem.

Jim H

Yes, my question was about Hotmail, if other group owners were experiencing non-delivery of supposedly queued emails to hotmail users. One of our hotmail subscribers has had no delivery of groups.io emails for a week even though his delivery history shows a 2xx Queued response. Also because a web search reveals that other email lists/ have reported permanent non-delivery of message traffic supposedly queued by hotmail with the 2xx code.

I have since contacted two other of our hotmail subscribers who report normal email traffic from the group. At this point have no idea why the particular user above has no delivery of our group messages for a week.;they are not in his spam folder. But the problem is apparently limited to him.

Drew