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Help! (Can't get in) #owner


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I am the owner of my group and somehow all of a sudden, I'm not, so I can't get in.? What's happened and what do I do about it.

Margaret Sullivan
Fountain Hills Artists Gallery


Enhanced subject by mod


 

On Tue, Apr 14, 2020 at 02:10 PM, E-mail icon wrote:
I am the owner of my group and somehow all of a sudden, I'm not, so I can't get in.? What's happened and what do I do about it.
When you say, "can't get in", I assume you mean that you can't go to your group homepage on Groups.io.

Check that you are using the correct email address. Look at the footer of a recent email from your group and use that.
Check also in your spam if you aren't receiving any mail from Groups.io
See also:
/g/GroupManagersForum/wiki/Password
and
/g/GroupManagersForum/wiki/Not-Receiving-Messages

And also once you are online, check Admin, Activity.

Frances

?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


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I am no longer an owner, for some reason, therefore, don't have administrative options.? How do I fix that?
Margaret

-------- Original Message --------
Subject: Re: [GMF] Help! (Can't get in) #owner
From: "Frances" <frances@...>
Date: Tue, April 14, 2020 11:15 am
To: [email protected]

On Tue, Apr 14, 2020 at 02:10 PM, E-mail icon wrote:
I am the owner of my group and somehow all of a sudden, I'm not, so I can't get in.? What's happened and what do I do about it.
When you say, "can't get in", I assume you mean that you can't go to your group homepage on .

Check that you are using the correct email address. Look at the footer of a recent email from your group and use that.
Check also in your spam if you aren't receiving any mail from
See also:
/g/GroupManagersForum/wiki/Password
and
/g/GroupManagersForum/wiki/Not-Receiving-Messages

And also once you are online, check Admin, Activity.

Frances

?
--
GMF wiki for help.?Search box at the top of each page.
Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


 

On Tue, Apr 14, 2020 at 01:41 PM, E-mail icon wrote:
I am no longer an owner, for some reason, therefore, don't have administrative options.? How do I fix that?
You're either logged in with the wrong account or a co-owner has removed you.

Duane
--
GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter


 

On Tue, Apr 14, 2020 at 02:41 PM, E-mail icon wrote:
I am no longer an owner, for some reason, therefore, don't have administrative options.?
See?/g/GroupManagersForum/wiki/Group-Content-Is-Missing, third section.

Regards,
Bruce?

Check out the new groups.io Help Center?and?groups.io Owners Manual


 

On Tue, Apr 14, 2020 at 07:10 PM, E-mail icon wrote:
I am the owner of my group and somehow all of a sudden, I'm not, so I can't get in.?
Apart from the suggestions already made, can I query what you mean by "can't get in"?

Having looked at your group I see that you posted on it a couple of hours ago. Have you "lost ownership" since then?

Chris


 

On Tue, Apr 14, 2020 at 09:34 PM, I wrote:
Having looked at your group...
... a bit further I found a thread suggesting that either (a) there is another person with the same name as you in the group, or (b) you have a second membership yourself.

I suspect that one of those memberships is an owner, and the other is an ordinary member, in which case the responses from Frances and Duane apply.

Chris