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Hi,
We recently completed our beta testing of Groups.IO. We tested without about 150 people over the course of the summer, and then migrated a list of ~7,500 people over earlier this month. In general, it's an awesome platform! However, once we made the change to the broader audience, we have received a lot of feedback that we did not encounter/consider in the beta-testing phase. I am hoping this community can help with some challenges (listed below), and I thank you all very much in advance!
Avraham Groll
Executive Director
JewishGen.org

Multiple Digests:
Many of our members have expressed frustration with receiving multiple digests on the same day. The current default setting of “Full Feature Digest ” compiles up to 12 messages together and then sends them as one Digest email. When more than 12 messages and replies are sent to the Group, more than one Digest seems to be automatically created and sent. Is there any way to modify this? Can we expand the number of messages per digest?

Reply to Individual:
Is there a way to include a "reply to individual" link at the bottom of each message (next to "Reply to Group")?

Daily Summary
Is there a way to make the?Daily Summary?more useful by hypertexting each post so that each message could be opened, one at a time, from this Daily list?

Create New Post
Is there a way to add a "create a new post" link at the top of the Digest and Daily Summary pages and/or at the bottom of each message?

Unsubscribe Link
Is there a way to re-label the “Unsubscribe” link at the bottom to “Change Email Preferences/Unsubscribe” since the Unsubscribe button actually links to a preference page already?

Thank you so much.
Got answers for the following so far:

(1) In the "settings" section, there is an option to allow "reply to sender." We had to enable it.
(2) The "summary" might solve the problem since users will only receive one message per day. Question: Is there a way to force send a digest/summary? Also, is there a place that we can set what time the summary is distributed each day?
(3) We added a footer with information about how to create a new post.

On Tue, Oct 15, 2019 at 10:26 PM, Avraham Groll wrote:

Avraham,

When more than 12 messages and replies are sent to the
Group, more than one Digest seems to be automatically
created and sent. Is there any way to modify this? Can we
expand the number of messages per digest?

There is no control for that.

Is there a way to make the *Daily Summary* more useful by hypertexting
each post so that each message could be opened, one at a time, from
this Daily list?

It links to each topic.

To get links to each individual message choose the Full Featured Digest instead of the Summary. But then you have the max of 12 messages per digest.

Is there a way to add a "create a new post" link at the top of the
Digest and Daily Summary pages and/or at the bottom of each message?

Only in the way you found, by adding it into the group customized section of the footer. Did you want it to open the user's email interface to create the new topic (a mailto: link, like the Reply To Sender and Reply To Group links)? Or did you want it to take them to the group's New Topic page (an https: link, like the View/Reply Online link)?

Is there a way to re-label the “Unsubscribe” link at the bottom to
“Change Email Preferences/Unsubscribe” since the Unsubscribe button
actually links to a preference page already?

There is no control for that.

For things that you think would be general improvements to Groups.io you can post to the beta group - that's the official "suggestion box".


Shal


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