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Groups.io sustainability


 

Hi,

I've been using groups.io since the start of the year, evaluating it for a potential move of 1000+ members of my club from various Y! groups and another Forum to here.? I think all of the site updates and messages from support I have received have come from Mark Fletcher.? It seems he does an excellent job in maintaining the site but I'm wondering if he is a single point of failure? What happens if the proverbial bus comes along and Mark is suddenly not available?? Is there a team behind Mark that is capable of continuing development and support or will groups.io cease to be supported?

Thanks,
Andy


 

Although I can't seem to find it at the moment, Mark addressed this on the beta group some time ago.? He does have backup in place to keep the site running.? I doubt that there would be much, if any, additional development, at least for awhile.? And support would likely suffer in the short term.? The only one that actually knows the answers though is Mark.

Duane
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What happens if the earth blows up?
Remember the old homily, "He who hesitates is lost."
Putting that question on GMF doesn't get an answer, it's simply blowing in the wind because Mark doesn't follow this group.
I moved our group of almost 3500 with 160,000 messages over 3.5 years ago when there was far less functionality and it was still a hell of a lot better than waiting for Yahoo to sell out to Verizon while Ygroups would go silent for days at a time.
Ask your question from Support@... instead of where it cannot possibly get an answer.

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Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?


 

I worry more about Groups.io's business plan than Mark getting run over by a bus. Groups.io seems to me to be extraordinarily non-exploitative as free services go. I observe that even one-man shops with a solid business plan can often get through disasters like the incapacitation of the principal, but flakey businesses never last. I don't pretend to understand Mark's plan, nor am I criticizing it, it's his business. But I will say that signing up for the paid premium service will help Groups.io stay around more than anything else its users can do. Treat the free service as a free trial, not a free lunch.
Best, Marv


 

Marv,


I worry more about Groups.io's business plan than Mark getting run over by a bus.

The pricing model is often referred to as "". Yes, it is a thing. Not always successful, but then no business plan is foolproof.

But I will say that signing up for the paid premium service will help Groups.io stay around more than anything else its users can do. Treat the free service as a free trial, not a free lunch.

Yup.

That is of course the bet that a Freemium business is making: that the free level will attract a large community of users, and that enough of those users will convert to Premium to pay for it all.

So one key element is finding the right features at each pricing level. But of course that's true of any product family that has various models, including physical products that don't start with one that is free.

When asked by users about "donating to the cause" Mark has suggested using the Premium for one month plan as a convenient way to make a small contribution on your own schedule and budget.

Shal


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