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As of 4pm CDT, Groups.io appears to be not fordarding messages at this time to my group.? I am group owner.? Messages that I know have been sent are not showing up in Queue to be approved.? Also messages that I have approved have not been delivered.

Are other groups seeing a similar problem?

Fred Jones
Owner, Between Jobs Ministry Group

On Wed, Oct 21, 2020 at 11:24 PM, Fred P Jones wrote:

Messages that I know have been sent are not showing up in Queue to be approved.? Also messages that I have approved have not been delivered.

You appear to be describing two different issues here.

First, messages not reaching Groups.io: if they're not reaching Groups.io then it won't be able to process them. Have you received any non-delivery reports (bounce back messages) from your attempts to send a message to your group? If so, then look at the reason within those messages and report back here.? Another place to look is your group activity log. If you see any messages along the lines of "non-member xxxxx attempetd to send message ....." then you are sending messages from an email address that is different to the one you have subscribed to your group with. Either send from your subscribed address or consider creating an Alias with your other address. Details on this are given in the Members' Manual.

Second, messages not being sent from Groups.io to you: the first place to check is your Email Delivery History from your Subscription page.? It will show details of the latest successful, unsuccessful and bounced messages. Note that message details given here are what Groups.io received from your ISP when trying to deliver a message so it's quite possible that issues are with your ISP rather than Groups.io itself.? Report what you see if needed for further assistance.

Regards
Andy

On Wed, Oct 21, 2020 at 11:24 PM, Fred P Jones wrote:

Also messages that I have approved have not been delivered.

Further to Andy's points above, are the undelivered messages visible in the group's web UI? After all that is a "staging post" (of sorts!) between messages being released in moderation and being sent out by email.

Chris

On Wed, Oct 21, 2020 at 06:24 PM, Fred P Jones wrote:

As of 4pm CDT, Groups.io appears to be not fordarding messages at this time to my group.? I am group owner.? Messages that I know have been sent are not showing up in Queue to be approved.? Also messages that I have approved have not been delivered.

Fred -- You have an account with ComCast. That provider has recently been reported to be experiencing email delivery delays. See??for details.

If you do receive a message from groups.io soon, you can paste the message header into the analyzer at??to see where it's been held up.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual