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I am confused.? I created a group. Now I can not see how to modify the group settings.? I have no "admin" tab on left.? When I try to post to the group, I get a message that says that the message has to be approved by the moderator.? I created the group, so I should be the moderator.? If I somehow did not set that when I created the group, I have to have some way to get in there to change it.? There are no other members as yet -- so there is no moderator.? Should I delete the group and try again?? Seems silly.

Can someone help me out? I

Paula

Are you using the correct email address? The one you used to create the group.

Frances

On Aug 28, 2018, at 8:28 PM, Paula L <plabieniec@...> wrote:

I am confused. I created a group. Now I can not see how to modify the group settings. I have no "admin" tab on left. When I try to post to the group, I get a message that says that the message has to be approved by the moderator. I created the group, so I should be the moderator.

Did you log in with the same address that you created the group with?

I had to set up a meeting with a co-moderator to find out what was happening with her because she couldn’t find the admin tab and her screen looked different than mine. We finally discovered that her daughter had used her laptop and not logged out. She was still logged in as her daughter who had no moderator privileges.

Sharon
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Sharon Villines
Takoma Village Cohousing, Washington DC

On Tue, Aug 28, 2018 at 07:37 PM, Paula L wrote:

Should I delete the group and try again?

You can only delete the group if you're signed in as owner, in which case you should see the Admin tab.? However, if you delete a group, you can't use the same name since it will be 'reserved' for an unspecified amount of time.

Duane
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On Tue, Aug 28, 2018 at 09:11 PM, Paula L wrote:

Does the group have be approved?

Yes, you'll get an email when the group is approved.

Duane
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On Tue, Aug 28, 2018 at 09:21 PM, Paula L wrote:

then I have to just unsubscribe myself

The site won't allow you to unsubscribe if you're the only owner remaining.

Duane
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On Tue, Aug 28, 2018 at 10:11 PM, Paula L wrote:

I absolutely am using the same email address.? I am the only one at this computer. I am logged in with this email address.? ?

You have acknowledged that you have more than one email address. It really sounds to me that you are not logged in with the same one that you used to create the group. Try logging out and then logging back in again with the other one.

Still no admin tab.? Does the group have be approved?

My experience is that a new group gets approved in less than one day.

Good luck,
Bruce
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On Tue, Aug 28, 2018 at 10:25 PM, Paula L wrote:

Oh that may be the explanation. Maybe I won't see the admin tab until it is
approved.? However, it has been 7 days!? How long does it usually take?

Hi Paula,

Unfortunately the answer to your question on your grop;s approval is, 'it depends.'

Amongst other things it depends upon how many groups are stacked up ahead of yours waiting, like your group , to be approved.

So it could happen tomorrow or perhaps next week.

But it it doesn't happen in longer than ten days or so you might inquire again.

OK — HTH

Paul M.
==

On Wed, Aug 29, 2018 at 12:43 AM, Paula L wrote:

Well at least there is an explanation for what is going on.? Thank you all for your quick responses. It was driving me crazy thinking I was missing something. I feel sanity returning.

?

Thank you,

?

Paula

On Tue, Aug 28, 2018 at 11:11 PM, Epicatt2 <stanhopi@...> wrote:

On Tue, Aug 28, 2018 at 10:25 PM, Paula L wrote:

>
> Oh that may be the explanation. Maybe I won't see the admin tab until it is
> approved.? However, it has been 7 days!? How long does it usually take?
>
Hi Paula,

Unfortunately the answer to your question on your grop;s approval is, 'it depends.'

Amongst other things it depends upon how many groups are stacked up ahead of yours waiting, like your group , to be approved.

So it could happen tomorrow or perhaps next week.

But it it doesn't happen in longer than ten days or so you might inquire again.

OK — HTH

Paul M.
==

?I don't think this is correct.

My experience, 5 minutes ago to verify, and many times before is that I can create a new group and I immediately have access to the Admin / Settings.

Please log out of groups.io. Then log back into the account that you used to create the group.?If that still doesn't work and if you are absolutely certain that you are using the correct email address when you login, and you really want to keep the same group name, put in a request to support at groups dot io for assistance.

Otherwise, just start a new group with a (slightly) different name. It takes about one minute.

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Gerald

Paula,

Another follow up to my other post. In looking at Paul M's response, I think he was assuming that you were referring to waiting for a transfer of a group from Yahoo Groups to complete. That does take some time.

--?
Gerald

Paula,

I created a group. Now I can not see how to modify the group settings.
I have no "admin" tab on left.

That most likely means that you are no longer logged in, or logged in using a different email address than you were using when you created the group.

Another possibility is that you aren't looking at the group you created. It always pays to check for the simple problems early on (the famous "is it plugged in?" question).

Look in the upper right corner, in the blue bar: does it show your name, or does it say Log In and Sign Up? If it doesn't show your display name then you are not logged in.

What buttons do you see in the left column? If you do not see Subscription then you logged in using an account (email address) which is not subscribed to the group.

If you see Subscription but there is no "Owner" or "Mod" badge on the Home button then you are logged in using an account which is a member of the group.

Rather than have us guess, can you tell us what you did between the time you created the group and now when you cannot see any Admin pages? Minutes, hours, days? Have you logged out, changed browsers, changed computers?

When I try to post to the group, I get a message that says that the
message has to be approved by the moderator. I created the group, so
I should be the moderator.

Being the group owner doesn't mean that your messages do not require approval.

I created the group, so I should be the moderator.

In particular, your role should be "Owner". But only when logged in and only when logged in using the same email address as when the group was created.

If I somehow did not set that when I created the group, ...

The Owner role is automatically applied to the account that created the group.

Should I delete the group and try again?

You can't without access to the Admin pages.

Does the group have be approved?

New groups must be approved before you can post messages, but Gerald is correct: not being approved does not block your access to the Admin pages.

Shal


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Paula,

I can not say what /all/ I did between creating the group
and now, but I did:

-log out and log back in. One curious thing was that when I went to
log back in (after the session when I set up the group), the system
did not recognize my password.

That's a very strong indication that you were logged in to a different account when you created the group.

In Groups.io the email address you put into the Log In form is your account ID, and each email address is a different account. From Groups.io's point of view different accounts are different people.

You can hover over, or click on, your name in the upper right corner to see the email address (account ID) that you are currently logged in with.

One thing you could try is sending an email to your group's +owner address to see which of your email addresses receives it. The fly in that ointment is that maybe none will: each owner/mod has a control in their Subscription page for whether or not to receive +owner messages and I don't know for certain what the default is.

Shal


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