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Can I edit the email address of a group member?? Or must I invite him to join at his new email address?

Thanks.

Gene

Gene,

Can I edit the email address of a group member?

Only if you have a Premium or Enterprise group. Not with a Basic (free) group.

Or must I invite him to join at his new email address?

He can change his email address by going to his Account page at Groups.io. This would be best if he's already posted messages or uploaded other content - it would preserve his "ownership" of that content (for the purpose of being able to edit or delete it).

Or yes, you can invite his new address.

Shal


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Can I edit the email address of a group member?

Only if you have a Premium or Enterprise group. Not with
a Basic (free) group.

Or must I invite him to join at his new email address?

He can change his email address by going to his Account
page at Groups.io. This would be best if he's already
posted messages or uploaded other content - it would
preserve his "ownership" of that content (for the purpose
of being able to edit or delete it).

Or yes, you can invite his new address.

Shal

I asked Mark about this exact question not too long ago. He cautioned me that there could be many ramifications to doing this and to be very cautious. When you change a member's email address, you change it for his groups.io identity, so it changes it for every group the member is in. Given the situation I was dealing with, I opted for a new invitation to his new email address as the safer alternative.

I don't know if there are complications if a person subscribes under a different email address, essentially creating a new groups.io identity, and then that person changes the email on their original identity for other groups.

Dano

So found this old topic about editing someone's email.? (The thread did have warnings about doing this)? ?But, I'm interested in doing this for a strange reason...

We added a bunch of emails to our group (premium, so we could do the add).? ?Somehow, 1 or two email addresses have special characters at the end of them (see photo).? ? When I edit the email, delete the special characters, then try to Save - I get the warning "That email address is already registered."

It seems like the system isn't realizing the difference between? [email protected]<special>? ?and @gmail.com

- Is this a bug?
- If the system is ignoring these special characters, should I care?

thoughts?

- John Mc

On Thu, Dec 12, 2019 at 08:34 PM, John McLachlan wrote:

It seems like the system isn't realizing the difference between? [email protected]<special>? ?and @gmail.com

I think the problem is that it does see the difference and both have accounts.? Joe.smith@ gmail.com and joesmith@ gmail.com are totally different people as far as GIO is concerned, every character counts.? I don't know how you'd delete the errant account if you don't have access to it.? All you can do is unsubscribe it, then add the correct one.

Duane
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John,

Somehow, 1 or two email addresses have special characters at the
end of them (see photo).

That's the unicode replacement character - displayed when the unicode value is invalid.

When I edit the email, delete the special characters, then try to Save
- I get the warning "That email address is already registered."
...
- Is this a bug?

Probably the user has already registered their address with the correct spelling.

I'd try Direct Adding those users with the correct spelling. If you end up with subscriptions under both spellings delete the incorrect one.

Shal


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