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Clockwork Bouncing

 

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Every day at about the same time, plus or minus two or three minutes, I get a "your group is bouncing" message from groups.io. The number of rows varies. Today it was fifty messages in three hours. All the rows in the table look like this:


5.0.0 smtp; 552 5.2.2 <bistrack@...>: Recipient address rejected: Quota exceeded (mailbox for user is full)


What mailbox? Certainly not mine--I know this for a provable fact. So then, what is orepack.com and what connection do they have to either me or groups.io?


And another interesting thing--this only happens on one of my two email addresses that have email lists on groups.io.


What's going on, and how can I stop it from happening every day?
 

On Thu, Oct 24, 2024 at 05:20 PM, Steve Matzura wrote:
What's going on,
Without more information, I doubt that we can help much.? My hunch is that your email to a member is bouncing because their mailbox is full, but at this point it's just a SWAG.
?
Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.
 
Edited

Steve Matzura inquired:

“Every day at about the same time, plus or minus two or three minutes, I get a "your group is bouncing" message from groups.io. The number of rows varies. Today it was fifty messages in three hours. All the rows in the table look like this:

5.0.0 smtp; 552 5.2.2 <bistrack@...>: Recipient address rejected: Quota exceeded (mailbox for user is full)

What mailbox? Certainly not mine--I know this for a provable fact. So then, what is orepack.com and what connection do they have to either me or groups.io?

And another interesting thing--this only happens on one of my two email addresses that have email lists on groups.io”

Steve,

To answer your questions.

  1. The e-mail in-box is for the account bistrack@...
  2. Orepack.com is a domain somewhere on the web where messages from the group are being sent to.
  3. The user who uses the e-mail address bistrack@... belongs to your group (why else would messages come back to you?).
  4. The recipient mail box is full.? The message being returned is sent by the operator of that domain, in this case orepack.com.

I pinged Orepack.com and it timed out.? Pinged the IP address it returned and it returned a time out also.? ?It is possible that site is down, or has possibly been terminated.

Why you are seeing these messages is something I can’t explain – I have group e-mails addressed to group members bounce every day, but I don’t receive “your group is bouncing “ messages. Someone else will have to help you out there.

Hopefully someone else will have more insight as to why you are receiving those emails when the rest of us don’t.? Good Luck!

Best regards,

?

Steve Haas

Snoqualmie, WA

?

[Edited for brevity by Moderator]
 

?
I understand perfectly. The big problem is, I am subscribed to over 30 email lists. Which one is it? I don’t administer any of them. Does this mean I’m going to have to go to 30 email list and find out who it is by writing to the list owners? What an annoying headache!?

On Oct 26, 2024, at 6:12?AM, Steve Haas via groups.io <Goatfisher2@...> wrote:Steve,

To answer your questions.

  1. The e-mail in-box is for the account bistrack@...
  2. Orepack.com is a domain somewhere on the web where messages from the group are being sent to.
  3. The user who uses the e-mail address bistrack@... belongs to your group (why else would messages come back to you?).
  4. The recipient mail box is full.? The message being returned is sent by the operator of that domain, in this case orepack.com.

I pinged Orepack.com and it timed out.? Pinged the IP address it returned and it returned a time out also.? ?It is possible that site is down, or has possibly been terminated.

Why you are seeing these messages is something I can’t explain – I have group e-mails addressed to group members bounce every day, but I don’t receive “your group is bouncing “ messages. Someone else will have to help you out there.

Hopefully someone else will have more insight as to why you are receiving those emails when the rest of us don’t.? Good Luck!

Best regards,

?

Steve

Steve Haas

Snoqualmie, WA

?

[Edited for brevity by Moderator]
 

Most would assume that those subscribing to this group are mostly group owners or moderators, it appears you are neither, so would not receive admin messages

It seems that Bistrack are part of a company supplying tracking software for businesses, hence the name, try a google of it

Why you are getting them I cannot say but why don't you block that address, as its clearly not one you want to receive?

Nivard Ovington in Cornwall (UK)

On 26/10/2024 12:23, Steve Matzura via groups.io wrote:
I understand perfectly. The big problem is, I am subscribed to over 30 email lists. Which one is it? I don’t administer any of them. Does this mean I’m going to have to go to 30 email list and find out who it is by writing to the list owners? What an annoying headache!
 

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Steve Matzura replies, providing additional information,

?

“I understand perfectly. The big problem is, I am subscribed to over 30 email lists. Which one is it? I don’t administer any of them. Does this mean I’m going to have to go to 30 email list and find out who it is by writing to the list owners? What an annoying headache!”

?

In that case my previous comments aren’t going to help you except as background info on how some things work.

?

Two things come to mind:

?

  1. Based on?Nivard Ovington’s post, Bistrack is a software product (suite ?) apparently produced/marketed by Epicore.? Do any of the groups you are in perhaps related to business applications (finance, ERP, etc.) where reference to this type of support might be made?? If so, I’d look at those groups first.
  2. This could be totally out of your hands, as it could be one of those quirks that shows up from time out on the internet: A long, long time ago on a hobby related group back on Yahoo or even Onelist a message was blocked because of spam.? Something in the e-mail caught the attention of some random domain’s filters out there and it flagged the message as spam – not the sender’s domain, not mine, not the groups.?

?

Most likely, its not your problem and there’s not much you can do about it.? Delete them when they show up and move on to the next message.

?

Best regards,

?

Steve

?

Steve Haas

Snoqualmie, WA
 

I'm at a loss to explain why you're continuing to receiving these emails. Or why you might have gotten one in the first place, for that matter.
?
I think Nivard is on the right track, though. At this point I'd probably create a mail filter that heads off any message containing bistrack(at)orepack.com and sends it to the bit-bucket.
?
Regards,
Bruce
 

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If the bounce messages are coming from a user who belongs to one of your 30+ groups as an auto reply to the group, then it’s likely that others in the group are also receiving the bounce messages. You as NOT-admin cannot check for which member may have that email address, but the admin(s) can.

?

Perhaps you can post a message to each group, asking if anyone else is receiving the bounces, and asking the admin(s) to check for that email address in the group(s). A bit of copy/paste labor to send 30+ messages to your groups, but a great enough reward if it stops you from dealing with 50 messages a day.

?

Isa

?

Isa Cocallas (she/her)

?

From: [email protected] <[email protected]> on behalf of Steve Matzura <sm@...>
Date: Saturday, October 26, 2024 at 2:34 AM
To: [email protected] <[email protected]>
Subject: Re: [GMF] Clockwork Bouncing

?

I understand perfectly. The big problem is, I am subscribed to over 30 email lists. Which one is it? I don’t administer any of them. Does this mean I’m going to have to go to 30 email list and find out who it is by writing to the list owners? What an annoying headache!?

?

On Oct 26, 2024, at 6:12?AM, Steve Haas via groups.io <Goatfisher2@...> wrote:Steve,

To answer your questions.

  1. The e-mail in-box is for the account bistrack@...
  2. Orepack.com is a domain somewhere on the web where messages from the group are being sent to.
  3. The user who uses the e-mail address bistrack@... belongs to your group (why else would messages come back to you?).
  4. The recipient mail box is full.? The message being returned is sent by the operator of that domain, in this case orepack.com.

I pinged Orepack.com and it timed out.? Pinged the IP address it returned and it returned a time out also.? ?It is possible that site is down, or has possibly been terminated.

Why you are seeing these messages is something I can’t explain – I have group e-mails addressed to group members bounce every day, but I don’t receive “your group is bouncing “ messages. Someone else will have to help you out there.

Hopefully someone else will have more insight as to why you are receiving those emails when the rest of us don’t.? Good Luck!

Best regards,

?

Steve

Steve Haas

Snoqualmie, WA

?

[Edited for brevity by Moderator]
 

On 10/26/2024 04:23 AM, Steve Matzura wrote:
I understand perfectly. The big problem is, I am subscribed to over 30 email lists. Which one is it? I don't administer any of them. Does this mean I'm going to have to go to 30 email list and find out who it is by writing to the list owners? What an annoying headache!
On Oct 26, 2024, at 6:12?�?AM, Steve Haas via groups.io <Goatfisher2@...> wrote:Steve,
To answer your questions.
The e-mail in-box is for the account <mailto:bistrack@...>bistrack@...
Orepack.com is a domain somewhere on the web where messages from the group are being sent to.
The user who uses the e-mail address <mailto:bistrack@...>bistrack@... belongs to your group (why else would messages come back to you?).
The recipient mail box is full. The message being returned is sent by the operator of that domain, in this case orepack.com.
I pinged Orepack.com and it timed out. Pinged the IP address it returned and it returned a time out also. It is possible that site is down, or has possibly been terminated.

orepack.com is a parked domain so you won't be getting any help from them.
There are some BizTrack support groups on Reddit. You might try asking around there.
Low probability but try contacting Epicor and ask if they have any clues

You said you used two different email addresses for GIO.
No body has picked up on your dual email addresses.
Any overlap in any group with your two addresses?

Art

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