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Can't upload files
#files
On my Groups page this morning, my moderator and I (I'm the group owner) found that we aren't able to upload files. The upload button in our Files section is grayed out, and we get the red circle/slash icon when we move our cursor over it. I don't think we're over our storage limit- it says we're only at 93 mb. We're both using Chrome. Any idea what the problem is or how to fix it?
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On Sun, Aug 18, 2019 at 10:41 AM, Scott Wilken wrote:
it says we're only at 93 mbIs that in the Files section?? If so, you may have a bunch of photos or attachments taking up a lot of space.? See /g/GroupManagersForum/wiki/Managing-Attachments%2C-Files-and-Photos for more info. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Scott . . .
On Sun, 18 Aug 2019 08:04:18 -0700, "Scott Wilken" <arizona.air.raid@...> wrote: On my Groups page this morning, my moderator and I (I'm the group owner) found that we aren't able to upload files. The upload button in our Files section is grayed out, and we get the red circle/slash icon when we move our cursor over it. I don't think we're over our storage limit- it says we're only at 93 mb. We're both using Chrome. Any idea what the problem is or how to fix it?Try the browser ritual (try Firefox, Opera, Chrome, and Internet Exploder or Edge) and see if you get the same results--I get different results on different websites sometimes and switching browsers allows me to view content that I couldn't in another browser. Check to be sure you're using the account associated with owner or moderator privileges if you have multiple accounts and whether you are logged in with that account or not. If you have more than one account, you should sign out then sign in with the one you're sure is the owner or mod account. If that's the case, the system might think you're not who you are, even if you use the same name for the account. If you still have problems, see if there are other suggestions given here and if they don't work, try contacting support. Donald ---------------------------------------------------- Join the Icom group, a general Icom (amateur radio) discussion group on Groups.io: /g/ICOM (recently launched, growing slowly) **also, a new self-help group dedicated to your cat's health: /g/CatVet (just launched) |
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