开云体育

Hey fellow group managers,

I manage one group and am a member of two others. Today I am unable to log in, whether through the groups.io homepage or on the page of the group I manage or on the pages of the groups of which I am a regular member.

I do *not* get any error message after submitting my email address and password on the login page; it simply takes me to the groups.io home page or the homepage of the group, but I'm still not logged in. There is still a "Log In" icon at the top right of the screen, and the menu bar on the right is missing the usual options that appear when I am logged in (such as being able to view a list of my groups, manage my group and see its member list, etc)

I don't log in very often, so don't know if this is just a temporary glitch or has been going on a while. Anybody know anything?

Greta,

Have you started blocking all cookies on your web browser? Groups.io sets a cookie when you log in, which is then used to avoid logging in for subsequent pages. If *all* cookies are blocked rather than just 3rd-party, this can cause the problem you're seeing.

Also try just exiting and restarting the browser; bit of a cliche but sometimes...

Regards

Derek

Thanks, Derek.? I think that may be what's happening, as I just found I am able to log in on my laptop, just not on my ipad on which I did recently block cookies.
--greta

Sounds like it. It's worth making the distinction between first party and third party cookies when blocking (most browsers will let you distinguish).

Broadly, if not infallibly, first-party cookies are set by the website you're using to make the experience smoother for the duration of your visit. Third-party cookies?can help when switching between related sites, but are more open to abuse. Like they say, any technology can be weaponized :-).

Different browsers use different terminology, but probably you're looking to block 'tracking', 'cross-site tracking' or 'third party' rather than all cookies. Firefox probably has the most fine-grained control at the moment.

Derek