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Calendar event reminders not set


 

I¡¯m a group owner of a small main group only. I added a repeating event awhile ago with a reminder set for 1 day. This reminder seems to work. Later I added a 1 week reminder and hit ¡°Update Event¡±. However this reminder did not ever get sent when the event came up again. It seemed simple enough but is there some other way
#calendar


 

Tamara,

I added a repeating event awhile ago with a reminder set for 1 day.
This reminder seems to work. Later I added a 1 week reminder and hit
¡°Update Event¡±. However this reminder did not ever get sent when the
event came up again.
First an "is it plugged in" question: did the reminder post in the group's Messages section? If so, ignore the rest of this reply.

Another "is it plugged in": when you clicked Update Event a pop-up should have offered you buttons for Only This Event or All Events. Did you select All Events? If not, ignore the rest of this reply.

Is the second reminder listed if you edit the event at the date/time when it was not sent? How about later occurrences? I tested this in my test group and the later occurrences seem to update correctly. I don't know if the second reminder would be sent.

I don't know if this item from a year ago is relevant:
BUGFIX: Fixed a problem with repeating event reminders that could
cause some of them to not be sent.


Possibly the problem has come back or you've found a new form of it. Either way, if the edit doesn't "stick", or if the second reminder is showing but not sent, I think that would be something to report to [email protected] as a bug.

Shal


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All the ¡°plugged in¡± steps were done, but always good questions to ask. The reminder is still visible when I go to edit the event, the reminder just never got sent out. It¡¯s a monthly event so I guess I¡¯ll have to wait until then to see if it works for future events.?