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#bug #bouncedemails Updated Email Addresses Still Show As Bouncing #bug #bouncedemails


 

I have updated a correct email address for some bouncing members, and the correction shows up in the member list. ?But when I look at the bouncing list, these folks still show up as bouncing even though the corrected email address also shows. ?Does it just take time for my correction to work and the member to be no longer in the bouncing list? ?Or do I have to delete the old membership and direct add the new member with the new address? ? This does not seem necessary since the correct address shows in the member list.


 

Ann, did you follow the instructions for dealing with bouncing??

It says in a postscript:?


[2]: The Recent Bounces list in your subscriber's member record will display activity from your group only. With the understanding that his account's bouncing status could have originated from failed delivery of messages in a different group, you may have to direct him to look it up himself (/account?page=bounces) to get a full picture of what's going on.?

/g/GroupManagersForum/wiki/dealing-with-bouncing

Frances
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FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


 

When I have direct information that a group member's email address has changed and that that member is bouncing, it seems to me that instead of trying to change the member's address, which does not seem to keep him from bouncing (I checked his bouncing history), it now makes more sense to me to just delete his old membership and then direct add him as a new member with his new email address. ?Does that sound reasonable? ?