billing question
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Can anyone tell me if I'm automatically billed for my Groups.io account based on the screenshots below from my account? I'm just trying to ensure my account won't end today (fyi- my parent org pays this and I think they switched to auto-renewal last year but neither of us remember. There is no "pay invoice" button on my billing page like there was last year:
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My plan:
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On Fri, Sep 6, 2024 at 10:18 AM, Nichole Arp wrote:
Can anyone tell me if I'm automatically billed for my Groups.io account based on the screenshots below from my account? Since you have a payment method on file, it will attempt to charge that card.? If it fails for any reason, you'll be notified.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual. |
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On Fri, Sep 6, 2024 at 11:18 AM, Nichole Arp wrote:
I'm just trying to ensure my account won't end today... Nichole -- As Duane noted, if you are an Owner (or Moderator with the Billing permission) you should receive an immediate notification if there's a problem processing the payment.
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If nothing is done to remedy it, there will be a reminder one week later. Your group isn't actually downgraded until after a two-week grace period.
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Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |
Nichole Arp
Duane
Bruce