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Admin/Owner is Locked Out


 

I run a very small private group and was not active for several months
while I was in the nursing home with two broken arms. I come back to
make a post on the forum, and it will not post it until it is approved
by the administrator. Hey, thats me, but the administrative controls
are missing from the forum, and I never did set it up to ask for
approvals and so that is strange too. I have also had email problems, a
service that I was using also expired while I was in the nuirsing home,
and all of my "broadwaylion.com" services went down as well. Perhaps
the forum tried to check my email and got rejected. I really do want to
find a way to get back in again as administrator, or at this point even
as a user.

Thanks, for your help. Elias


 

First thing is to make sure you're logging in with the same email as you used for your admin subscription.
?
Pete


 

So a couple months ago, I had a problem like this for another user. My recommendation, is if your group is a premium group, I recommend contacting Mark and letting him know the issue. I would probably go through the beta group to do this, though, since you can't get back into that account. And he will change the email address for you. I had to have him do this for somebody else that got locked out of their Gmail account and had a slew of groups that needed to be moved. And we had no way of getting back into the account. We had the process done in about four days of communication.

On Nov 16, 2024, at 8:44?AM, Elias Thienpont via groups.io <broadwaylion@...> wrote:

I run a very small private group and was not active for several months
while I was in the nursing home with two broken arms. I come back to
make a post on the forum, and it will not post it until it is approved
by the administrator. Hey, thats me, but the administrative controls
are missing from the forum, and I never did set it up to ask for
approvals and so that is strange too. I have also had email problems, a
service that I was using also expired while I was in the nuirsing home,
and all of my "broadwaylion.com" services went down as well. Perhaps
the forum tried to check my email and got rejected. I really do want to
find a way to get back in again as administrator, or at this point even
as a user.

Thanks, for your help. Elias