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Private Messages Limited to 2 per Day


 

Hi,

One of our members received the message below when they tried to send a third DM to me in a single day. I've looked in the forum Admin panel but can't find a setting that appears to change this.

Do I have control over the number of DMs that can be sent each day and, if so, how can I change it?

Many thanks, Peter


 

On Wed, May 10, 2023 at 04:44 AM, Peter Simpson wrote:
Do I have control over the number of DMs that can be sent each day and, if so, how can I change it?
It can't be changed.? It's covered in the Members Manual.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.


 

On Wed, May 10, 2023 at 05:44 AM, Peter Simpson wrote:
One of our members received the message below when they tried to send a third DM to me in a single day.
Peter -- It's a spam mitigation feature, and thus unlikely to ever be configurable. If someone wants to DM you more than twice a day you'll have to share your email address with them.

Of course, subscribers can also contact group admins via the +owner address.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


 

On Wed, May 10, 2023 at 11:07 AM, Duane wrote:
It can't be changed.? It's covered in the Members Manual.
Hi Duane, Bruce,

Thanks for letting me know, I checked the owner's guide but didn't think to check the members guide - dooh!

Best wishes, Peter


 

On Wed, May 10, 2023 at 08:30 AM, Bruce Bowman wrote:
If someone wants to DM you more than twice a day you'll have to share your email address with them.
When the first message is sent, the person receiving will have the email address of the sender.? If the receiver responds, it will go to the original sender, so then they'd both have each others email addresses and wouldn't need to go through Groups.io.? If the receiver chooses not to respond, then it seems rather spammy to send them more than one more message.

BTW, it sometimes helps to remember that anything any member can do will be in the Members Manual, while things that only an admin can do will be in the Owners Manual.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.