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How to know if members have a Groups.io account
Hello! It is my first time posting to this group. How do I know if my group members have a Groups.io account? We add members manually to our group and then suggest they create a Groups.io account to navigate and post. We are curious how many members do go on to create an account.
Thank you! Nichole Arp Parent to Parent of CO |
On 04 October 2022 15:52:18 (+01:00), Nichole Arp wrote: Hello! It is my first time posting to this group. How do I know if my group members have a Groups.io account? We add members manually to our group and then suggest they create a Groups.io account to navigate and post. We are curious how many members do go on to create an account. ?
If they are on your list then they have an account, that's the way groups.io works. The real question is whether they know how to log in to the web site to access the group there. They may have an account but never have logged in - many people are content to just work by email.
?
Malcolm.
--?Malcolm Austen -- malcolm.austen@... |
If someone doesn't have a Groups.io account, they receive a Welcome to Groups.io email after they reply to the invitation. It says:
Hello,
Thank you for confirming your account. You will now receive messages from the groups you are subscribed to. If any of the groups you subscribed to require approval before joining, you will be notified when that happens.
Visit our help center for more information about how the Groups.io site works.
They also get a welcome to your group email. They will get a Group guidelines email if you have one. Both these messages can be edited (more content added) in Admin, Settings, Member Notices. (So can your invitation.) You do not have to do anything. It is all automatic. Frances Help available from Groups.io help and GMF wiki. ? |
I don't think that the member help is clear enough about what happens if someone doesn't have a Groups.io account. ? |
On Tue, Oct 4, 2022 at 10:38 AM, Frances wrote:
I don't think that the member help is clear enough about what happens if someone doesn't have a Groups.io account.I think the subsection, /helpcenter/membersmanual/1/joining-groups/responding-to-a-confirm-your-subscription-message, has a good description of it.? There's a bit of additional info at /helpcenter/membersmanual/1/understanding-groups-io-accounts/overview and /helpcenter/membersmanual/1/understanding-groups-io-accounts/creating-a-groups-io-account. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
On Tue, Oct 4, 2022 at 11:49 AM, Duane wrote:
I think the subsection, /helpcenter/membersmanual/1/joining-groups/responding-to-a-confirm-your-subscription-message, has a good description of it.? There's a bit of additional info at /helpcenter/membersmanual/1/understanding-groups-io-accounts/overview and /helpcenter/membersmanual/1/understanding-groups-io-accounts/creating-a-groups-io-account. Duane, this most useful one is: ?/helpcenter/membersmanual/1/joining-groups/responding-to-a-confirm-your-subscription-message,?
which lists everything except what happens if you are responding to an invitation. I double-checked the process because I thought that leaving out a common way to join Groups.io was odd. It says: In certain situations, you will receive a message from Groups.io asking you to reply to complete your subscription. The situations that generate this message are: ?
You do not have a Groups.io account, and you click a Join This Group button on a group¡¯s website.
You have a Groups.io account but you are not logged in to it, and you click a Join This Group button on a group¡¯s website.
You are logged in to a Groups.io account but you do not yet belong to any groups, and you click a Join This Group button on a group¡¯s website.
You send an email request to join a group that is restricted (that is, a group owner or moderator must approve membership requests).
You change the email address in your Groups.io account.
You create a new Groups.io account.
The subject line of the message is ¡°Confirm your Groups.io subscription.¡± You must reply to that message (you do not need to include any additional text) to verify your email address and complete your subscription.
I think that there is another one ?that should be added - You receive an invitation to join a group. Frances -- Help available from Groups.io help and GMF wiki. ? |
On Tue, Oct 4, 2022 at 10:57 AM, Frances wrote:
I think that there is another one ?that should be added - You receive an invitation to join a group.If I remember correctly, accepting the invitation also confirms the account of someone that has never had one.? Probably in there somewhere... Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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