How to change the max attachment size setting for the entire group?
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Hello Group managers,
? ?I manage a group with 650 members. ? ?I discovered today that when I set up the group a few months ago and added the 650 members, the max attachment size was set to 5MB.? This is causing problems in that it is sometimes exceeded, and then the link that is inserted requires a Groups.io Login.? Most of our members just use email and never login to the Groups.io website, so they find this request to login to be very confusing. ? ?My question is how to change the setting to unlimited for all 650 members.? I really do not want to have to do this one person at a time. ? ?Also, there is a huge distance between 5MB and unlimited.? It sure would be nice if there were options to set a maximum at 25MB or 50MB or 100MB. ? ?Thanks, ? ? ? ? Jim Sterken |
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On Sun, Jan 10, 2021 at 11:50 AM, Jim Sterken wrote:
?I discovered today that when I set up the group a few months ago and added the 650 members, the max attachment size was set to 5MB.? This is causing problems in that it is sometimes exceeded, and then the link that is inserted requires a Groups.io Login.? Most of our members just use email and never login to the Groups.io website, so they find this request to login to be very confusing.You can change the attachment size by going to Admin, Settings. Choose the second tab (button) Default Subscription Settings. Scroll down for Max attachment size. Don't forget to save settings by clicking update group. Frances ? -- Help available from Groups.io help and GMF wiki. ? |
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On Sun, Jan 10, 2021 at 10:50 AM, Jim Sterken wrote:
My question is how to change the setting to unlimited for all 650 members.To answer your question, you can't.? They'll either need to change it themselves or you can do one at a time. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Hello Frances, ? ?Doing that just changes the default for newly added group members -- not my existing 650 members.? It sounds like Duane has the answer -- I have to change it one at a time manually, or ask group members to do it themselves (which I'm not going to try because it'll be beyond their level of expertise?in many cases). ? ?Shucks, there should be an admin way to do this all at once for the whole group. ? ? ? Jim On Sun, Jan 10, 2021 at 8:53 AM Frances <frances@...> wrote: On Sun, Jan 10, 2021 at 11:50 AM, Jim Sterken wrote: |
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On Sun, Jan 10, 2021 at 02:31 PM, Jim Sterken wrote:
Shucks, there should be an admin way to do this all at once for the whole group.At times, that may be true, but I think the expectation is that you'll use the proper setting when creating the group, before there are members.? You could make the suggestion on the if you can't find an existing topic that discusses it. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Yes, I agree.? Unfortunately, I was new to Groups.io when I transitioned my group there from Yahoo Groups, so I didn't know the proper setting.? When I initially set the max attachment size default to 5MB, I didn't realize that the link Groups.io generated would require a login to work.? I thought it would work like the line Gmail generates for large attachments that do not require logins.
I'll make a suggestion about this in the Beta Group if there is not already an existing topic.? I expect it is a fairly common use case as most people who set up new groups in Groups.io are probably new to the platform. |
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On Tue, Jan 12, 2021 at 10:03 AM, Jim Sterken wrote:
I expect it is a fairly common use case as most people who set up new groups in Groups.io are probably new to the platform.I wonder.? The default for that setting is unlimited, so I'd think that if anything folks would leave it there unless they had a reason to change it.? I actually have it set to 0 (no attachments, only links) on a couple of my groups because I know there are some folks still using dial-up and don't want to burden them. I have limited bandwidth that falls somewhere in between (one of the joys of living in the boonies) so have my email set to ignore attachments over 250KB.? Many (most?) people have unlimited, high speed bandwidth and don't consider the situation others may be in.? I'm a bit irked, but not totally surprised, when someone attempts to send me a 12MB picture that could easily be reduced to 100KB or less because they usually don't have to think about it. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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On Tue, Jan 12, 2021 at 11:03 AM, Jim Sterken wrote:
When I initially set the max attachment size default to 5MB, I didn't realize that the link Groups.io generated would require a login to work.? I thought it would work like the line Gmail generates for large attachments that do not require logins.Jim -- A login should not be required to access an attachment if your message archive is public. If it's private, it stands to reason that you would have to log in first, because the attachment -- like every other part of the message archive -- is thus restricted to group members.? I'll make a suggestion about this in the Beta Group if there is not already an existing topic.? I expect it is a fairly common use case as most people who set up new groups in Groups.io are probably new to the platform.Be careful with this. As Duane stated, many people are on metered internet or have data limits, especially on their phones. On that basis I think the system should default to a 5 MB restriction for new groups, and have to be manually changed to unlimited. More generally, I'm personally still unclear on what you consider to be broken and what suggestion you might offer to fix it.? Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Hello Bruce,
? ?Thanks for your comments. ? ?I don't want the message archive to be public unless I'm misunderstanding how things work since I'm new to Groups.io.? I only want people who are group members to be able to see the messages sent by my group members.? I don't want random people who just logged into Groups.io to be able to see my group and view all its messages. ? ?My problem is that the vast majority of my group members do not directly access the Groups.io website.? They just access it indirectly via their email, sending and replying to [email protected].? If they click on an attachment and are confronted with a request to login to groups.io, they are confused and frustrated.? They aren't ready to learn about Groups.io.? Their mental model is a listserv.? Over time I will educate people about the extra benefits of Groups.io, but I don't want to force them to create a login now in order to see message attachments. ? ? If I set the max attachment size to zero as Duane has done with some of his groups, then every single group member would be forced to create a groups.io login in order to see their attachments. I think I'd get a lot of resistance if I did that. ? ? I don't think my group has many people with tight data limits.? I've gotten no complaints about that.? The complaints I have received are from people who have messages returned because the total attachment size is greater than 25MB.? I've had to explain to them that it was Gmail or AOL or Yahoo that imposed that limit, not Groups.io. ? ? What I would prefer is for Groups.io to work like Gmail -- attachments greater than my 5MB limit would be replaced by publically accessible links not requiring a Groups.io login.? The links could expire in 1 month so storage could be recycled. |
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On Tue, Jan 12, 2021 at 01:56 PM, Jim Sterken wrote:
?I don't want the message archive to be public unless I'm misunderstanding how things work since I'm new to Groups.io.? I only want people who are group members to be able to see the messages sent by my group members.? I don't want random people who just logged into Groups.io to be able to see my group and view all its messages. It would also be indexed by Google etc. if it were public. They can just click on Email me a link to log in. It is a rolling renewal for 30 days each time they visit the group page. So if they visit within 30 days, they don't have to do anything. /helpcenter/membersmanual/1/understanding-groups-io-accounts/logging-in-to-your-account Question: I know that users can put more restrictive attachment size on their subscription. What if you had larger and then suggested to those with limited band width to change their own preference? And can the individual set their own attachment size as larger than the group setting? /helpcenter/membersmanual/1/controlling-your-email-subscription-preferences/advanced-preferences?single=true Frances Help available from Groups.io help and GMF wiki. ? |
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On Mon, Oct 18, 2021 at 03:56 PM, Sandy wrote:
How can you change the max attachment size for current members?First, are you sure you want to?? There may be members that have set it themselves and wouldn't want you changing it.? I know I'd be really irate if an owner changed mine since I have limited bandwidth and have it set to 100KB for a reason.? If you really do want to change it, go to each member's record, open the Advanced Preferences panel, set it (near the bottom of the panel), and scroll down to Save. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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On Mon, Oct 18, 2021 at 05:35 PM, Sandy wrote:
This list is for the members of a dog club, and our minutes/agendas and event announcements?are being blocked.Blocked? I don't understand that. Those with a smaller attachment size setting in their Subscription settings should instead receive a link to the file. All they have to do is click the link (and log in, if necessary) to retrieve it. /helpcenter/membersmanual/1/controlling-your-email-subscription-preferences/advanced-preferences? Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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On Mon, Oct 18, 2021 at 07:35 PM, Sandy wrote:
Many don't have Groups.IO accounts.Everyone on a group has an account, whether they've ever logged into it or not.? All explained nicely in the Members Manual. Just follow the instructions you were given earlier, /g/GroupManagersForum/message/39536 Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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On Sun, Jan 10, 2021 at 04:50 PM, Jim Sterken wrote:
?I discovered today that when I set up the group a few months ago and added the 650 members, the max attachment size was set to 5MB.In addition to what Duane said, if you look at Admin > Settings > Default Sub Settings (button) you will see the default settings for new members and why you had a 5MB limit to start with. See the Owner's Manual at /helpcenter/ownersmanual/1/setting-default-email-options-and-user-settings/default-subscription-settings-panel Andy |
Jim Sterken
Frances
Duane
Bruce
Andy Wedge