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time zone setting not working?

 

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Under settings, sub-settings, default user settings, I set time zone to EST.? However, when I check messages on web site it shows them 3 hours behind the time sent.? Am I setting the time zone in the wrong place or is this not working? Thanks.

 

On Tue, Dec 8, 2020 at 10:52 AM, Stephanie Hilwig wrote:
Under settings, sub-settings, default user settings, I set time zone to EST.
That would only set the time zone for new members that don't already have an account.? You can set your preference at /account?page=prefs for all of the groups you use.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
 
Edited

On Tue, Dec 8, 2020 at 11:52 AM, Stephanie Hilwig wrote:
Under settings, sub-settings, default user settings, I set time zone to EST.? However, when I check messages on web site it shows them 3 hours behind the time sent.? Am I setting the time zone in the wrong place or is this not working?
Stephanie -- Groups do not have time zones...accounts and calendar entries do.

Events:? If you live in New York, you can set up a calendar entry for 7 PM EST (perhaps for a Zoom meeting) and it will show up correctly as 4 PM PST for a group member living in California. When you create the event, the time zone will default to that of your own account; you can override that at the time of event creation by selecting some other time zone from the pull-down menu at the top of the page.

Accounts: You set your own time zone at?/account?page=prefs?. Or you can set a default time zone for new members?of your group via the Default Sub Settings. Please understand that changing the latter entry has no effect on the time zone of any accounts that already exist. See /helpcenter/gettingstarted/1/step-4-customize-the-group-s-settings/default-email-delivery-options-and-time-date

If no such default has been set, the system default for new accounts is Pacific time. That's probably why it's showing as three hours behind. The only way to fix it is to have every current member go to?/account?page=prefs?and update their own time zone to Eastern (or whatever is appropriate for where they actually live). Your setting for Default Sub Settings should suffice for any new members.

I hope that made sense.

Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
 

Hi Bruce,

Got it!? When I created my group (just did it this week), I set EST in default sub settings and then I joined using a secondary email to send a test message.? So if I understand correctly, because I viewed the test message through the web page using my ¡°owner¡± account, it defaulted to PST because the owner defaults to PST as one is an owner prior to configuring¡­so I changed my owner account via the preferences link you provided (thanks!) and now when I add all my new ?members later this week they will default to EST.?

No need to respond if that is correct, thx.

Stephanie?

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