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Billing Name Change

John A. Sillasen All Messages By This Member #35118 I am having a billing problem on my Premium Group.? It's for a Non-Profit and the system keeps trying to bill the company card with my name rather than the name on the card.? It doesn't seem to let me edit it either.? It's put in a new card - (same old name) or pay invoice again! Can anyone provide some suggestions? John
Duane All Messages By This Member #35120 On Sat, Nov 21, 2020 at 07:59 PM, John A. Sillasen wrote: It's for a Non-Profit and the system keeps trying to bill the company card with my name That's the way the system works.? It uses the name of the person making the payment and the card number entered.? I don't know of anyone else that's tried to use a 'corporate' card, only personal cards. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
John A. Sillasen All Messages By This Member #35121 开云体育 Okay I understand.? What about the name of the person on the card?? The payment failed seemed to be tied to my email and not my name.? Can you think of a way to add a new card with a different name.? That would probably fix everything. John A. Sillasen toggle quoted message Show quoted text -------- Original message -------- From: Duane <txpigeon@...> Date: 11/21/20 10:14 PM (GMT-05:00) To: [email protected] Subject: Re: [GMF] Billing Name Change On Sat, Nov 21, 2020 at 07:59 PM, John A. Sillasen wrote: It's for a Non-Profit and the system keeps trying to bill the company card with my name That's the way the system works.? It uses the name of the person making the payment and the card number entered.? I don't know of anyone else that's tried to use a 'corporate' card, only personal cards. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
Duane All Messages By This Member #35125 On Sat, Nov 21, 2020 at 11:42 PM, John A. Sillasen wrote: Can you think of a way to add a new card with a different name. On further reflection, I'm not sure a name is used at all, though it appears to be.? To change the card, just go to your Billing page and enter the new one (you could also delete the old one) and try again.? /account?page=billing Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
John A. Sillasen All Messages By This Member #35129 开云体育 Well you are right about the name, it used the email address according to the failure notice.? While its possible the treasurer entered the wrong card number,? its not likely.? Will have to get her to do it again.? John A. Sillasen toggle quoted message Show quoted text -------- Original message -------- From: Duane <txpigeon@...> Date: 11/22/20 8:48 AM (GMT-05:00) To: [email protected] Subject: Re: [GMF] Billing Name Change On Sat, Nov 21, 2020 at 11:42 PM, John A. Sillasen wrote: Can you think of a way to add a new card with a different name. On further reflection, I'm not sure a name is used at all, though it appears to be.? To change the card, just go to your Billing page and enter the new one (you could also delete the old one) and try again.? /account?page=billing Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

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