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turn off footers? #footer

Jeff McAffer
 

I've been looking all over the settings page and doc but can't find where you turn off the default footer with all the message management links. I see where you can add footer text but not where the "Groups.io Links" can be removed. The footers doc page has good detail on what links are there and what their for but not how to turn them off.

The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply. If footer were all one line or something that might ok (though still a challenge on mobile). For most of our users, they either use the site to interact with the group or they use their mail app's send/reply to interact. For changing settings they can just go to groups.io.

Guidance greatly appreciated.
Jeff
 

On Fri, Oct 30, 2020 at 12:53 PM, Jeff McAffer wrote:
I've been looking all over the settings page and doc but can't find where you turn off the default footer with all the message management links. I see where you can add footer text but not where the "Groups.io Links" can be removed. The footers doc page has good detail on what links are there and what their for but not how to turn them off.

The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply. If footer were all one line or something that might ok (though still a challenge on mobile). For most of our users, they either use the site to interact with the group or they use their mail app's send/reply to interact. For changing settings they can just go to groups.io.
From Help: ?You cannot edit, remove, or replace the system-generated footers.
This has been discussed before in GMF (and Beta).
/helpcenter/ownersmanual/1/customizing-group-settings/message-formatting-settings?single=true
?
Frances
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.
 
Edited


I get individual emails for all my groups (as a member), and I don't mind the footers...I use them to get to the group site when I want to view photos or files. Otherwise, I'm just reading messages in gmail, which works fine for me. The footers don't bother me...except when I have to delete numerous ones when I'm clipping in my reply to a thread! Minor annoyance, then.
Jenny
?

I've been looking all over the settings page and doc but can't find where you turn off the default footer with all the message management links. I see where you can add footer text but not where the "Groups.io Links" can be removed. The footers doc page has good detail on what links are there and what their for but not how to turn them off.

The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply. If footer were all one line or something that might ok (though still a challenge on mobile). For most of our users, they either use the site to interact with the group or they use their mail app's send/reply to interact. For changing settings they can just go to .

Guidance greatly appreciated.
Jeff

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Jeff McAffer
 

Thanks for the context @Frances. I misunderstood that doc. Perhaps I had in my mind that "there had to be a way" so I glossed over the doc saying "there isn't a way".? Sorry 'bout that.

I searched in GMF and while I did find some passing references to "you can't do that", I did not see anything saying why? Seems like folks are either using mail to reply etc or the site. In mail they just reply all, in the site the footer doesn't show and isn't needed. Mail users who need to admin their use can just go to groups.io in a browser.?

In reading the doc I came across the following

Remove Other Reply Options

Removes links on the website and digest to reply options other than your selected Reply To option.


Does that affect the footer for individual messages? Seems to identify just the website and the digest. That might help cut down on the size of the footer.

Jeff
 

On 2020-10-30 9:50 AM, Jeff McAffer wrote:

The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply.
A common convention that manyemail clients--but far from all--use is that anything after a signature delimiter is omitted when replying. The conventional signature delimiter is "-- " on a line by itself. Notice that there is a trailing space.

You could encourage your members to set their signatures up this way.

In no way is this bulletproof. :-) Yes, it requires each member to change a setting on their side. Yes, this works better if the group is already using the inline quoting style. No, I don't know a good way to get people to switch from top posting to inline quoting. :-)

My signature below uses this delimiter.

--
Christopher Warrington
 

On Fri, Oct 30, 2020 at 03:53 PM, Jeff McAffer wrote:
I searched in GMF and while I did find some passing references to "you can't do that", I did not see anything saying why??
Jeff -- At a minimum, every list email must contain an unsubscribe link for legal reasons.

I cannot speak to the rest of the content or why there aren't more configuration options available.

In reading the doc I came across the following

Remove Other Reply Options

Removes links on the website and digest to reply options other than your selected Reply To option.


Does that affect the footer for individual messages?
Yes, but not much.?See also?/g/GroupManagersForum/wiki/5452?

Regards,
Bruce?
Check out the groups.io Help Center?and?groups.io Owners Manual
 

Hi Jeff

I would have thought the sensible thing would be to try and train your subscribers to trim replies if they repeatedly quote the footers and no doubt previous replies as well

A lot of this I put down to subscribers using smart phones (or not so smart phones if you know what I mean)

Nivard Ovington in Cornwall (UK)

On 30/10/2020 16:50, Jeff McAffer wrote:
I've been looking all over the settings page and doc but can't find where you turn off the default footer with all the message management links. I see where you can add footer text but not where the "Groups.io Links" can be removed. The footers doc page has good detail on what links are there and what their for but not how to turn them off.
The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply. If footer were all one line or something
Jeff McAffer
 

Thanks everyone for all the great replies. Love the community around groups.io!

Great tip on the signature demarcation. I was not aware of that and will let folks know. Interestingly, the standard footer does not start with that character sequence. Would it make any difference if it did?

@Nivard, I hear what you're sayin' but many in the group are not very tech savvy and there'll also be several hundred when we're done the migration (from Yahoo). I'm sure they're not quoting the footers on purpose. It's most likely the mail client they're using or some configuration on their side. Getting them to change mailer or understanding and coaching them through configuration changes is beyond anyone's volunteer time on this. "training users" has generally been my last option.

Might be great to have an option to show only the "Unsubscribe" link if that's the legal requirement.

Jeff
 

I think Groups.io recognizes its own footer and will delete the old one before appending a new one to a reply message.

Jonathan

On 10/30/2020 7:53 PM, Jeff McAffer wrote:
Thanks everyone for all the great replies. Love the community around groups.io!
Great tip on the signature demarcation. I was not aware of that and will let folks know. Interestingly, the standard footer does not start with that character sequence. Would it make any difference if it did?
@Nivard, I hear what you're sayin' but many in the group are not very tech savvy and there'll also be several hundred when we're done the migration (from Yahoo). I'm sure they're not quoting the footers on purpose. It's most likely the mail client they're using or some configuration on their side. Getting them to change mailer or understanding and coaching them through configuration changes is beyond anyone's volunteer time on this. "training users" has generally been my last option.
Might be great to have an option to show only the "Unsubscribe" link if that's the legal requirement.
Jeff
 

Hi Jeff

I think you perhaps underestimate what "oldies" can do ;-)

Most of my subscribers are older and most manage it okay, and for those that forget I remind them and hopefully they remember the next time

But if they are never told how will they ever learn?

Nivard Ovington in Cornwall (UK)

@Nivard, I hear what you're sayin' but many in the group are not very tech savvy and there'll also be several hundred when we're done the migration (from Yahoo). I'm sure they're not quoting the footers on purpose. It's most likely the mail client they're using or some configuration on their side. Getting them to change mailer or understanding and coaching them through configuration changes is beyond anyone's volunteer time on this. "training users" has generally been my last option.
Might be great to have an option to show only the "Unsubscribe" link if that's the legal requirement.
Jeff

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