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Questions re Domain Setup


 

Hello, I have recently set up a group with an enterprise account and I want to do two things:

1) Set the domain name for the group to something custom, such as

2) Set the email address to the group to something custom, such as ?group@... or group@...

The first question - are both of these things possible? Specifically is it possible to have?a main email address for a group that does not end in?@?

And secondly, assuming some of this is possible, especially the subdomain thing, does anyone know why the help files suggest changing?the nameserver entries? That's pretty odd and doesn't sound particularly secure, these are things that really seem better done via DNS A, MX, or CNAME records.?

Does anyone have experience with this setup?


 

On Mon, Apr 13, 2020 at 06:26 PM, Nick Baily wrote:
Hello, I have recently set up a group with an enterprise account and I want to do two things:
?
1) Set the domain name for the group to something custom, such as
?
2) Set the email address to the group to something custom, such as ?group@... or group@...
?
The first question - are both of these things possible?
Nick -- According to the Pricing page, I believe both are possible.

Specifically is it possible to have?a main email address for a group that does not end in?@?
I believe that's what "Your own domain" means. However, I don't believe that groups.io actually registers your domain for you. See?/helpcenter/ownersmanual/1/features-available-for-enterprise-groups-only, if you haven't already done so.

And secondly, assuming some of this is possible, especially the subdomain thing, does anyone know why the help files suggest changing?the nameserver entries? That's pretty odd and doesn't sound particularly secure, these are things that really seem better done via DNS A, MX, or CNAME records.?
Under normal circumstances, subgroups are implemented in groups.io via subdomain addressing. I believe this is done locally via an A record and occurs fairly quickly (<1 hour), but not immediately.

If you already have a domain registered for other purposes (perhaps an existing web site), you can instead use that, and groups.io can set up your group under that. The way I read the help file, you can either use your primary domain or a subdomain, not both (you have to choose). A subdomain is recommended, and I can easily see why, so you don't mess up addressing for any web pages that might be hosted elsewhere. Any subgroups you have off your main group would appear as additional subdomains.

I believe this would also involve a little more delay, as it requires nameserver updates to propagate through the entire internet (the group domain/subdomain will subsequently resolve to a different IP address than the one you already have registered).

Does anyone have experience with this setup?
Due to the costs involved with an Enterprise group there are not many here in GMF who can speak with authority. Hopefully someone who does have one will chime in with more details. Failing that, send inquiries to [email protected]. Having paid Mark this kind of money you can reasonably expect priority support.
?
Hope this helps,
Bruce?

Check out the new groups.io Help Center?and?groups.io Owners Manual


 

On Mon, Apr 13, 2020 at 05:26 PM, Nick Baily wrote:
The first question - are both of these things possible?
Yes, that's a big reason for an Enterprise account.? To do it, you need to own a domain name [MYDOMAIN.xxx].? It's on that domain that you'll change the nameserver information so that it will point to the GIO servers, making everything work properly.

Duane
--
GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter


 

On 2020-04-13 at 3:20:06 PM, Nick Baily <groupsio@...> wrote:

I have recently set up a group with an enterprise account and I want
to do two things:
1) Set the domain name for the group to something custom, such as
group.MYDOMAIN.com
The features list says that this is an Enterprise-only feature, but is scant
on the details. Since this is an Enterprise-only feature, the number of
people who can help you on GMF is going to be, shall we say, limited. I
don't have an Enterprise group so I don't know what the UI looks like
myself. :-)

If you end up figuring this out, consider adding to the GMF wiki [2] to help
others in the future.

For anyone else reading this and considering an Enterprise group to get
custom domain functionality, the April 2020 price sheet says that Enterprise
groups are $200/month or $2200/year.

And secondly, assuming some of this is possible, especially the subdomain
thing, does anyone know why the help files suggest changing the nameserver
entries? That's pretty odd and doesn't sound particularly secure, these are
things that really seem better done via DNS A, MX, or CNAME records.
The documentation [3] recommends delegating a subdomain to Groups.io:

Groups.io typically recommends that an Enterprise group use a subdomain
for the group instead of a top-level domain (for example,
groups.example.com rather than example.com). Using a subdomain for the
group gives your organization more flexibility because you can continue
hosting the top-level domain with your current provider, leaving any
existing content in place.
I think this removes some of the concerns that you have. If you use
lists.example.com as your custom domain Groups.io, the you'd still fully
control example.com and *.example.com for every * except lists.

I can only _speculate_ why one needs to delegate instead of setting up
records individually.

* By delegating, the set up is simpler and less error prone. Only one step
needs to be taken--delegation--and then Groups.io handles the rest.

* Groups.io may use wildcard records, especially if subgroups [4] are
created. Not all hosting providers allow the creation of wildcards records.

* Delegation gives Groups.io the flexibility to change a bunch of things
without requiring all custom domains to update. Say, they want to change a
TLL, switch between a CNAME and an A, or add another MX entry: with
delegation they can just make this happen.

[1]: /static/pricing
[2]: /g/GroupManagersForum/wiki/home
[3]: /helpcenter/ownersmanual/1/features-available-for-enterprise-groups-only/setting-up-a-custom-domain-or-subdomain
[4]: /helpcenter/ownersmanual/1/features-available-for-premium-and-enterprise-groups/using-subgroups

--
Christopher W. <lists@...>