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Member approval


 

Today, I received a Pending Member notice. ?I went to the place to approve him and he was not there. ?There was a badge showing a member was pending but none listed. ?I went to my membership list and there he was all approved. ?I am the only one who approves member in my private group. ?There is still a badge showing a member is pending. ?Any ideas on this mystery?

Janice B
New Statler Siblings
owner


 

On Thu, Apr 9, 2020 at 08:36 PM, Janice wrote:
I went to my membership list
If you used Admin > Members, it will default to the Pending page if there are any.? Is that what you are seeing?? If not, please tell us how you're getting to the page(s) you're talking about.

Duane
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I went to Admin>Members and then on the drop down list I chose Pending. There was a badge indicating there was a Pending Member but no name was listed. I then navigated to the regular member list and there was his name right at the top of the list.
Additional information: this person was already a member under a different ID and email address but the information displayed on the member list was his new information. I received a response to the automatic questionnaire sent out when someone applies for membership. In that response he told me he had been trying to log in to try to change his email address but couldn¡¯t remember how so he applied for a new membership (which some how got approved). The name and email address was not the one he originally joined with. I did a search and found what I suspected was his old membership. I contacted him and he said, yes, that was the old membership. I deleted the old one. I¡¯m still confused about how his new membership got approved. I checked the group activity and it shows when he applied for membership but no approval is listed. I¡¯m still seeing the badge showing a Pending Member.

Janice B
Stansbury Park, Utah


 

Janice,

Additional information: this person was already a member under a
different ID and email address but the information displayed on the
member list was his new information.
My guess is that the person merged his two email addresses (accounts). This would have effectively deleted the pending membership and (depending on the direction of merge) left him with a single membership under his new (or old) address.

I did a search and found what I suspected was his old membership. I
contacted him and he said, yes, that was the old membership. I
deleted the old one.
Hmm... That doesn't fit with my guess. Unless you deleted his now sole membership. Is he still a member? Unless he had two old addresses subscribed to your group and merged the other one.

I¡¯m still seeing the badge showing a Pending Member.
There's been a long-standing bug involving accounts that are deleted (or merged) while Pending: that count doesn't get updated.

Shal


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I have deleted the only old membership I have been able to find and he has described to me.? He is still a member under his new membership.? The badge is still there this morning.? I'm too busy making face masks for charity to spend any more time worrying about it.? Maybe it will sort itself out eventually.

Thanks for your help.

Janice B
New Statler Siblings?
Utah