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One of my members was removed from two of my groups.? The notification says for marking messages as spam.? He says he does nog know what he did to cause this.? He wants the group messages and is unhappy about being removed.

He has sbcglobal email so they may have done the spam marking.? He says he did not.??

I told him he should have received a message with links to get added back.? But I am not sure he will find them.? He is older and says he is no longer as computer savvy as he once was. Dealing with problems like being removed because a message was marked as spam is a difficult challenge for senior citizens of very advanced years.? Many of my members are in their mid to upper eighties, but they love keeping up with their groups.

Should I send new invites and direct add him to the group that was premium.? Did groups.io remove his whole website account or just remove him from my groups?

Can he use the same account he had if I direct add and send invites?Sent

Thanks!? I am hoping he finds the notices with links to be reinstated.? But he may not have received them.? He did not know he had been removed until I contacted him.
Will the links add him back to his groups or will he have to join again??

On Fri, Dec 20, 2019 at 01:28 PM, Janis wrote:

Should I send new invites and direct add him to the group that was premium.? Did groups.io remove his whole website account or just remove him from my groups?

Can he use the same account he had if I direct add and send invites?Sent

Will the links add him back to his groups or will he have to join again??

These and other frequently asked questions are covered in the GMF wiki. Please read?/g/GroupManagersForum/wiki/Removed-for-spam?and come back with any remaining questions.

Bruce

He has not found the removal notices so I direct added him back to the premium group and sent an invite for the other group.? Is there any reason this could cause a problem with his account???