开云体育

Hello all,

My group has a recurring monthly calendar appointment.

This week I found out that the reminder emails I have going out are appearing in some member's email inboxes as spam.

Is there anything I can do from my end to help whitelist these messages?

Thanks!

-Ian

Hi all,


I'm no expert, but here's what I've experienced with spam.


I've had trouble with this, except that it's happened to me, not so much to my group. The problem is that some providers, particularly those associated with phone companies, but probably others also, have automated spam filters on their web sites. Unfortunately, some of these filters can't be turned off or disabled. I have to go into the spam folder on the web for my provider, and check all the messages as "not spam"; they come to my inbox within my email client, and I have to go through all of them. It's the only way I can temporarily clear out spam. Within the next week, the spam folder has another bunch of messages, some of which might be legitimate; also, some that were always legitimate get marked, again and again, as spam.


Mary

Ian,

This week I found out that the reminder emails I have going out are
appearing in some member's email inboxes as spam.

Is there anything I can do from my end to help whitelist these
messages?

The one thing you can do, if you are the one creating the events, is to include a reasonable amount of specific information in the event description. Content-sensitive spam filters are typically more likely to pass a message that has more unique content.

But generally speaking, no, whitelisting is something the affected members have to take care of themselves.

In some email services it is sufficient for the member to mark those messages as "not spam" a few times and the filter will learn. Others offer that promise but don't learn - or not very quickly.

In some email services putting the sender address in the user's address book will "whitelist" that sender (for a group's event notices, that would be the group's posting address).

In some email services you can create a filter that recognizes, say, the group's subject tag and moves all messages with that tag in the subject to the user's inbox (overriding the spam filter).

Shal