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Is this Failed message about Groups.io or the member's email address?
b&p
"Internal Reputation Service"??? Is this real? It sounds spammy to me.? Paul On Mon, Nov 18, 2019 at 6:49 PM Cyndi Law <communityofassetanalysts@...> wrote: Failed - 550 5.7.1 [C15] RBL restriction: Blacklisted by Internal Reputation Service - 66.175.222.12 |
¿ªÔÆÌåÓýHi Cyndi, it indicates that the receiving email system rejected the message because it is thinking that this groups.io server is sending spam, what is not true. So contact this member and tell him to use a different email provider. There are other options, but they all make no fun at all:-) Regards, Isidro
Am 19.11.2019 um 00:38 schrieb Cyndi
Law:
Failed - 550 5.7.1 [C15] RBL restriction: Blacklisted by Internal Reputation Service - 66.175.222.12 |
Cyndi,
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Both.
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It is the member's email service saying that Groups.io's outbound email server (66.175.222.12) is on the service's blacklist. That service is refusing to deliver messages to that member's email address. And probably also to others that might use that service.
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The afflicted member(s) will need to contact their email service to get them straightened out on their end. There's no reason they should blacklist Groups.io - unless a significant number of their users are marking Groups.io's messages as spam.
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Or (IMO) the affected member(s) should choose a better email service. But then I have relatively little tolerance for email services that won't deliver the messages I want to receive. From my point of view they're not doing their job.
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Shal
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