Please forgive me if this is a dumb question. I am a brand new owner of a brand new group.

We just transferred from a Yahoo Group and one of our subscribers tells me that she is having trouble viewing the directory of subscribers. When she clicks on Directory in the menu on the left side of the page, she sees 4 of our 733 members. The four appear to have little in common, in terms of the alphabetical listing of their names or the dates they originally joined the Yahoo Group. The setting for both the Member Directory and Members Visible in the Privacy section is Subscribers, which I would have thought would cover this. Am I missing something? Is she?

Thanks for any help.

Gary Gabaccia
ggabaccia@...

On Mon, Nov 18, 2019 at 03:44 PM, Gary Gabaccia wrote:

We just transferred from a Yahoo Group and one of our subscribers tells me that she is having trouble viewing the directory of subscribers. When she clicks on Directory in the menu on the left side of the page, she sees 4 of our 733 members.

Gary -- The Directory and the Member List are not the same thing.

See?/g/GroupManagersForum/wiki/Directory-and-Members-List

Regards,
Bruce

On Mon, Nov 18, 2019 at 08:44 PM, Gary Gabaccia wrote:

Am I missing something? Is she?

Slightly. Individual subscribers have a setting that allows them to withold their Directory entries from other members. As you are an Owner they cannot hide themselves from you, only from other members. In so doing they are also denied the ability to look at those members who do make their profiles public,

Having said that having only 4 visible entries out of 733 is a remarkably small number.

Chris

On 18 Nov 2019 21:39, Gary Gabaccia wrote:

One of our subscribers tells me that she is having trouble viewing
the directory of subscribers. When she clicks on Directory in the
menu on the left side of the page, she sees 4 of our 733 members.

Yes, if you're the owner or moderator, you'll see all members, but if
you're just an ordinary member, you may possibly only see the members
who have enabled their directory presence themselves.

In my one group, ordinary members can't see the directory at all unless
they change their "group profile"'s profile privacy to "other members":

/g/zalangmed/editprofile

...and after they've done that, they can see the other members who have
presumably done the same. So, for some reason, in this one group of
mine, members have to specifically **opt in** to be in the directory. I
assume this is typical.

The setting for both ... "Members Visible" in the Privacy section is
"Subscribers"...

As Bruce has said, the members list is different from the directory.

The members list always shows all members' e-mail addresses and their
subscription settings, but no images and no bio, and only the Display
Name can be customised by the user.

The directory does not show members' e-mail addresses (unless they
specifically mention it in their bio), and can contain photos of
members, their web site addresses, a biography, etc.

I'm not sure if it is possible to force members to be in the directory.

Samuel

I gather since the members are also brand new to GIO, they either haven't logged into the your group's web interface or haven't updated the directory profile in your group or haven't selected the setting that allows their entered information it to be visible to your other group members.?

One of the monthly notices I set up for our group was explaining the Member Directory feature. I set up a wiki with screen shots to walk them through it. Even so, only about 5% have actually logged into our group and made the required changes.?

I do appreciate that owners and mods can view the entire directory regardless, but it does create a disadvantage for members.?
--
Sandi Dickenson
Moderator of ASG Volunteers Group

The Directory is an index of subscriber profiles. Each subscriber "owns" their own profile, and if they choose not to create one (or keep it hidden), that's their prerogative.

If you -- as a group Owner -- want every subscriber to "see" every other subscriber you have to share the Member List (Privacy>Members Visible).

Bruce

开云体育

Thanks to everyone for your replies.?

On Tue, Nov 19, 2019 at 09:06 AM, Gary Gabaccia wrote:

given that 729 of the 733 subscribers transferred from our Yahoo Group were not visible to this user, it seems more likely that one of my initial settings caused them to be hidden than that all 729 set their own profiles that way.

If those that were transferred didn't already have a GIO account, the default would have been to hide their profile, so having most of them hidden wouldn't be too surprising to me.? There's no setting you can make to change that.

Duane
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On 19 Nov 2019 16:04, Gary Gabaccia wrote:

I understand that every member has the ability to make their profile unavailable to other subscribers, but given that 729 of the 733 subscribers transferred from our Yahoo Group were not visible to this user...

Have you created a dummy member (an ordinary member) for yourself yet, to log into the group with, so that you can see what an "ordinary" member would ordinarily see? And... are you able to see everybody's profiles in the directory, when you're logged in with the dummy user?

Samuel

On Tue, Nov 19, 2019 at 03:53 PM, Samuel Murray wrote:

Have you created a dummy member (an ordinary member) for yourself yet, to log into the group with, so that you can see what an "ordinary" member would ordinarily see?

That raises an interesting point; where the Directory is available to Subscribers an Owner / Moderator has no clue when looking at the Directory about whether any given individual's profile is publicly visible or not. Even logging in as an ordinary member may not help much because the Directory is not searchable and a manual search through (perhaps) many pages to find out if a given Subscriber is visible or not would almost certainly be rather tedious.

So... should the Directory provide a simple means for a Owner/Moderator to see if an entry is public or not? Or does it not really matter?

Even if it should now is probably not the time to ask...

Chris