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This sender failed our fraud detection checks and may not be who they appear to be

Eldin Rammell
 

For just the last couple of weeks, emails from groups.io have the above warning inserted. It should be noted that both the groups.io domain and the alias domain are included as safe senders in my email client. When checking for this issue on the Microsoft Support web site, they say the following:

"To resolve this issue, the sender¡¯s domain administrator should add the?SPF record?in the domain registrar. You may contact the sender's administrator to verify this information."

Is there anything I can do on my side to prevent this message from appearing? Is anyone else seeing this?

Thanks.
Eldin.
 

Hello all,

Messages from Groups.io are going through regularly.??I am receiving no indication there is a problem.

Doug


On Monday, June 26, 2017 4:46 AM, Eldin Rammell <feedback@...> wrote:


For just the last couple of weeks, emails from groups.io have the above warning inserted. It should be noted that both the groups.io domain and the alias domain are included as safe senders in my email client. When checking for this issue on the Microsoft Support web site, they say the following:

"To resolve this issue, the sender¡¯s domain administrator should add the?SPF record?in the domain registrar. You may contact the sender's administrator to verify this information."

Is there anything I can do on my side to prevent this message from appearing? Is anyone else seeing this?

Thanks.
Eldin.
Scott Bonacker
 

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That happened to messages that I sent out when I tried to incorporate Office365 in parallel with other email services. Even after adding the SPF record that seemed to be required it took two or three months for the false positives to stop. I¡¯m not seeing what you seeing at the moment, but if the owners have made the change give it some time.

?

Scott Bonacker CPA ¨C McCullough and Associates LLC ¨C Springfield, MO

?

From: Eldin Rammell
Sent: Monday, June 26, 2017 4:36 AM
To: [email protected]
Subject: [GMF] This sender failed our fraud detection checks and may not be who they appear to be

?

For just the last couple of weeks, emails from groups.io have the above warning inserted. It should be noted that both the groups.io domain and the alias domain are included as safe senders in my email client. When checking for this issue on the Microsoft Support web site, they say the following:

"To resolve this issue, the sender¡¯s domain administrator should add the?SPF record?in the domain registrar. You may contact the sender's administrator to verify this information."

Is there anything I can do on my side to prevent this message from appearing? Is anyone else seeing this?

Thanks.
Eldin.

_._,_._
 

On Mon, Jun 26, 2017 at 03:46 am, Eldin Rammell wrote:

For just the last couple of weeks, emails from groups.io have the above
warning inserted. It should be noted that both the groups.io domain and the
alias domain are included as safe senders in my email client.
What exactly is the alias domain?

"To resolve this issue, the sender¡¯s domain administrator should add
the?*SPF record*?in the domain registrar.
groups.io sends via 66.175.222.12. It is specified in SPF record:

groups.io. 86400 IN TXT "v=spf1 ip4:66.175.222.12 ip4:173.255.241.22 include:mail.zendesk.com include:smtp.zendesk.com ~all"

Have you set up forwarding of groups.io messages or all your mail?

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