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In our list are several members of the same organization and all Groups.io emails bounced due to timeout. There IT now found out why that is: There server needs 2min to process emails but the groups.io server times out after 1min. Is there any possibility to set the timeout of groups.io to 2min?

Strommarkttreffen,

There server needs 2min to process emails but the groups.io server
times out after 1min. Is there any possibility to set the timeout of
groups.io to 2min?

Only [email protected] can help you with this.

Two minutes, inside an SMTP transaction? That sounds tremendously broken. This organization should fix their mail server.

Even greylisting, as awful as that is, is a better anti-spam approach than this, if that's what they are trying to do.


Shal


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Thanks for the answer. I will ask the support then, hoping it is an easy fix. I usually think that when one account reports a problem there are more. So hopefully more people will profit from a general fix.

?

Hi,

I would not count on groups.io changing the timeout to two minutes.? Technically, it can be done but for each long-running transaction, it keeps resources locked for that period of time, proportionally reducing the number of available resources for well-behaved email servers.

I would also put forward that while you say?a general fix, implying that something is broken on the Groups side,?that in fact nothing is broken.? There is nothing to fix on the Groups side.? ?Not to sound churlish but that problem is with these other email servers.??

Cheers!
-pablo