开云体育

A group that I mentor started a chat at 4pm BST (UK) today (16 Sept) and closed it at 5.04pm. When they went to look back at the chat dialogue the first entry was timed at 4.55pm. They couldn't see any of the earlier chat. They have asked me why this has happened and if there is any chance that they might be able to retrieve the earlier dialogue.

I was not involved with the actual chat.

Margaret P
UK

The problem seems to be solved. The chat has recently been closed by a participating member and this seems to have allowed the postings prior to 4.55pm to be viewed. However some of the times are shown as "Invalid date".

Is it usual for a complete chat not to be visible until it is closed?

Margaret P
UK