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Hashtag Behaviour
The owner of the group I moderate raised a question about our monthly notice and its hashtag which I have been able to deal with, at least for now.
However, there remains an oddity that I have been unable to track down and work out. The Monthly Notice is sent out with the hashtag #Guidelines, which is perfectly reasonable. As might be expected there is a Guidelines hashtag in the Hashtag Library. What there isn't (at least as far as I can see) is any Setting that allies this hashtag to the Monthly Notice. The hashtag is not present in the subject line of the notice itself, at least not when it is viewed in the Member Notices section. The only thing I can see as a possibility (and it might even be a bug) is that the Monthly Notice is set to be sent as a Special Notice, and the Guidelines hashtag is also set to be sent as a special notice when used. Is it possible the Groups.io has put 2 and 2 together and come up with 4, albeit correctly in this case? I simply cannot find where the "system" has been told to apply this hashtag to this message. I just hope the answer isn't so blindingly obvious that I ought to have found it... Perhaps it's time for some more tests somewhere... Chris |
On Sun, Sep 1, 2019 at 12:13 PM, Chris Jones wrote:
The Monthly Notice is sent out with the hashtag #Guidelines, which is perfectly reasonable. As might be expected there is a Guidelines hashtag in the Hashtag Library. What there isn't (at least as far as I can see) is any Setting that allies this hashtag to the Monthly Notice.As a system hashtag, #guidelines is?automatically allied with your monthly guideline notice, similar to #poll or #cal-invite. Hope this helps, Bruce? -- The system Help is your friend.??/static/help |
On Sun, Sep 1, 2019 at 05:22 PM, Bruce Bowman wrote:
As a system hashtag, #guidelines is?automatically allied with your monthly guideline notice,Bruce; thanks for that... but it raises the question what is a system hashtag as opposed to an "ordinary" hashtag? Something similar occurs on Shal's test group; the Monthly Notice goes out with #monthly and #guidelines in the subject line. The settings for the monthly notice include #monthly in its Subject Line, but not #guidelines, so what is the determining factor in whether a particular hashtag is added automatically? Chris |
Chris -- Most are associated with notifications of some kind, but not always.
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Here are a few of the system hashtags that I'm aware of.? #guidelines -- added to the corresponding Member Notice #poll -- automatically added to any poll notifications #chat -- automatically added to any chat notifications #email -- automatically added to emails that come into your group via the email integration #cal-event, #cal-notice, #cal-reminder -- added to notifications that go out when you set up, when it happens, and to remind of upcoming calendar events (respectively) There could be others associated with integrations/features that I don't use (hint hint).? If these hashtags don't exist, they are created with default settings the first time a notification is generated that requires that hashtag. They can subsequently be edited and customized (with various delivery options and such), just like a hashtag you created manually, via the Hashtags menu item on the left-side menu bar.? The existing wiki page at?/g/GroupManagersForum/wiki/Creating-Hashtags?says that these system hashtags are "reserved"...which is not at all true. Once created, there is nothing to keep someone for using them for other purposes. This is the source of a frequent complaint I've seen in beta, where a subscriber could choose to append #chat or #poll to the subject of a message that has nothing to do with an actual, ongoing chat or poll.? If for some reason you want a second hashtag to appear alongside the automatic one, you have to put that in the subject line yourself. You've already mentioned that someone has manually added #monthly to the subject line of the existing member notice of type guidelines in ShalsTest. Similarly, if you were to click on New Poll, you can freely insert a second hashtag in the Title field to go along with the #poll one that will subsequently be appended, or add one to the Event Name in a calendar entry, etc. As you may know, there is a limit of five total hashtags in a subject line. If you were to put five manual hashtags in the subject line of a guidelines Member Notice, I don't know which -- if any -- would be bumped off in favor of #guidelines. It could be that the message would be held up in Draft form until you log into the site and fix it. Hope this helps, Bruce On Sun, Sep 1, 2019 at 12:39 PM, Chris Jones wrote: On Sun, Sep 1, 2019 at 05:22 PM, Bruce Bowman wrote: ? -- The system Help is your friend.??/static/help |
On Sun, Sep 1, 2019 at 07:58 PM, Bruce Bowman wrote:
Here are a few of the system hashtags that I'm aware of.?Ah; enlightenment. :) I had read the wiki page before "setting pen to paper" earlier on but with #guidelines being one of the "system" hashtags not specifically listed the full implication of what I was reading didn't sink in. The general Groups.io help page, er, doesn't... Thanks for taking the time to send your message above; it is helpful as it has cleared up something that has been bugging me since it was raised with me by our group owner; he isn't in GMF or beta and relies on me as a conduit. Chris |
Bruce, Chris,
You've already mentioned that someone has manually added #monthly toThat someone would be me. I was curious if a manually added hashtag would be processed by the system as a hashtag. And it is. The other possibility I had in mind was that the automatic hashtag might preclude having others. Or vice-versa. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
On Sun, Sep 1, 2019 at 01:58 PM, Bruce Bowman wrote:
If these hashtags don't exist, they are created with default settings the first time a notification is generated that requires that hashtag.A bit of an aside here.? You can actually create reserved tags before they are ever used, in case you want to adjust the settings.? In my case, I created all the "cal-" tags so I could make them all moderated. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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