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Override default "Direct Add" notice


 

I am setting up a new group using groups.io for the first time.? I am transferring subscribers using Direct Add.? ?I wrote a custom Direct Add notice.

However when I test direct add, my test user gets the DEFAULT direct add message, followed by the custom message.

I tried to disable the original Direct Add notifice and create a new custom Direct Add notice.? This behaved just the same.

Where is the default message and how can I change it?? This is a non-tech savvy private group of friends? and I don't want such a formal notice, and don't want to confuse them with the website yet as they've all been doing this by email for years.

Adding a custom message at the end of a long-winded default message only makes it longer and more confusing.? ?HELP.

Thanks
Jenny


 

On Mon, May 27, 2019 at 12:17 PM, <councilconsultingdba@...> wrote:
Where is the default message and how can I change it?
Creating a Member Notice of type Direct Add affects only the section of text inserted after "The Group moderators have included the following important message:".??

There is currently no way to override or eliminate the boilerplate that groups.io provides.?

Regards,
Bruce?
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The system Help is your friend.??/static/help


 

Thanks... however that's very disappointing.- I really don't want so much information off the bat, and have it sound so automated and impersonal.?

The appeal of direct add was to create a smooth and transparent experience for users on the migration.
Can we request this change for a future update?

.


 

On Mon, May 27, 2019 at 01:03 PM, <councilconsultingdba@...> wrote:
Can we request this change for a future update?
Yes, but not here. You would need to post this request to .

It's been requested before:??. You can add a comment on that existing thread, or start your own.

Hope this helps,
Bruce?
--
The system Help is your friend.??/static/help


 

councilconsultingdba,

Thanks... however that's very disappointing.- I really don't want so
much information off the bat, and have it sound so automated and
impersonal.
You can use formatting in your inclusion to help guide the member's eye to your message and away from the boilerplate. See this example for an Invitation, you should be able to do something similar:
/g/GroupManagersForum/message/16053

Can we request this change for a future update?
As Bruce mentioned, beta is the official suggestion box for Groups.io (no one from Groups.io reads GMF). The prior topic Bruce cited is locked though, so you'd need to make your own new topic and optionally cite the (very) old one.

Shal


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More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


 

Good suggestion, thanks all.


 

I added a section with some formatting as you recommended in the Default message,?
AND?discovered; if you add a notice of type Welcome, then they get both;
- first the friendly custom welcome notice with my friendly subject line (eg We've updated the XYZ list!),
- then they get boilerplate Direct Add message (with subject 'you have been added...') - so it makes sense, even if they only read the subject lines.?

So that's good enough for now.

Thanks again.
Jenny?