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Moderation of messages from non-members


 

Hi,

I have a group and several subgroups that are set to moderate messages from non-subscribers.? This seems to work fine at both levels if I send in a message from an email account that I have not registered at all with groups.io.

However,? if a member of one group (main or subgroup) sends (emails) a message to a subgroup that they are not a member of, the message is not flagged for moderation and the sender of the message receives no notification of rejection either.? The activity log on the target subgroup shows that someone tried to send a message but other than that, you wouldn't know it happened.? Does anyone know if this is by design for some reason?

I think it would be helpful (for me at least) to have the message flagged for moderation and then the group setting could be defined as moderate messages from non-members (which would also cover those not registered with groups.io at all).

Andy


 

Andy,

However, if a member of one group (main or subgroup) sends (emails) a
message to a subgroup that they are not a member of, the message is
not flagged for moderation and the sender of the message receives no
notification of rejection either. The activity log on the target
subgroup shows that someone tried to send a message but other than
that, you wouldn't know it happened. Does anyone know if this is by
design for some reason?
To me it sounds like a bug worthy of reporting to support. I think all non-subscribers of that subgroup should be treated the same by that setting, regardless of whether they happen to be members of the primary group.

I'm pretty sure I've tested this feature in the past and had primary (but not subgroup) subscriber's messages held pending in the subgroup.

People have asked for a subgroup setting to allow subscribers to the primary group, but not the subgroup, to post the the subgroup without moderation, but as far as I know nothing has been done about that.

Shal


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Hi Shal,
To me it sounds like a bug worthy of reporting to support.
I've raised this with support (ticket 8252) and will report back with any updates.

Andy