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Transfer Process Tip


 

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If you're transferring more than one group, especially if you have subgroups, make sure you start from the home page of the group you want to transfer before clicking on the Easy Transfer link at the bottom of the page. You cannot click that link and then select another group's name from the drop-down list to send orders for other groups. The orders won't take.

Neither can you initiate a transfer, hit the back button, and then select a different group from the drop-down to initiate transfer. Otherwise, you will end up waiting days before you realize the transfer for those subsequent groups you selected from the drop-down did not actually initiate. You must go back and start at the beginning from the home page of the group you want to transfer to initiate each transfer.

Always start at the group's home page to change anything within a group, even if you can see notices and selections for other groups. To confirm orders actually sent, and where they are in the transfer process, look at the Existing Transfers drop-down list to see each group's status.

Hope this helps some of you not wait as long as I did to move into groups.io.


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Brandy Brow
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Freelance Editor & Writer
Create & Correct Word Services
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"Medicine for Words and Hearts"


 

Brandy,

If you're transferring more than one group, especially if you have
subgroups, make sure you start from the home page of the group you
want to transfer before clicking on the Easy Transfer link at the
bottom of the page. You cannot click that link and then select another
group's name from the drop-down list to send orders for other groups.
The orders won't take.
I think you've confused yourself in some fashion. It doesn't seem possible that the information of where you were when you clicked on the Easy Transfer link could possibly matter to the rest of the process.

However, if you're certain of what you say please report the details to [email protected] - for that most certainly would be a bug. Include step by step what you did and what happened, or didn't happen.

Shal


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It's quite possible it's a bug. All I know is I lost days waiting for things to transfer only to go back and find my directions didn't take, twice. I finally got things sorted, though, but only after starting from the right group's page.

Brandy Brow
-----------------------------
Freelance Editor & Writer
Create & Correct Word Services
-----------------------------
"Medicine for Words and Hearts"



On 1/19/19 10:46 PM, Shal Farley wrote:

Brandy,

> If you're transferring more than one group, especially if you have
> subgroups, make sure you start from the home page of the group you
> want to transfer before clicking on the Easy Transfer link at the
> bottom of the page. You cannot click that link and then select another
> group's name from the drop-down list to send orders for other groups.
> The orders won't take.

I think you've confused yourself in some fashion. It doesn't seem possible that the information of where you were when you clicked on the Easy Transfer link could possibly matter to the rest of the process.

However, if you're certain of what you say please report the details to [email protected] - for that most certainly would be a bug. Include step by step what you did and what happened, or didn't happen.

Shal