Objectionable photo
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Mis-click perhaps? Although testing it there's a several step process so it's not a one click report. Paul A. Grosse
On Monday, January 7, 2019, 9:51:06 AM EST, Yvette Money via Groups.Io <yveterinarian@...> wrote:
Yesterday I received a message from Groups.io that someone on my group had objected to a photo on the website.? The link sent in the message did not lead anywhere and said "page not found".? I wrote to the person asking which photo she objected to and she wrote back this morning saying she had not objected to any of the photos on our site.? I was wondering if anyone could shed some light on why the owners of the site received this message.? Is it a problem with Groups.io being compromised? Or the person who's email was listed in the message? Or something else entirely? I am attaching a copy of the email here for you to view: Jan 6 at 4:51?PM
Yvette in Ontario |
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On Mon, Jan 7, 2019 at 09:51 AM, Yvette Money wrote:
Yesterday I received a message from Groups.io that someone on my group had objected to a photo on the website.? The link sent in the message did not lead anywhere and said "page not found".? I wrote to the person asking which photo she objected to and she wrote back this morning saying she had not objected to any of the photos on our site.?You should check the activity log around this time for any relevant entries. It's?possible that another Moderator responded to the notice and removed the offending photo before you got around to it. This would explain the dead link, but doesn't explain why the subscriber does not admit to reporting the photo.? I was wondering if anyone could shed some light on why the owners of the site received this message.? Is it a problem with Groups.io being compromised? Or the person who's email was listed in the message? Or something else entirely?I would try having someone report another photo and see if you can replicate the problem. We can speculate until the cows come home, but in my experience humans make a lot more errors than computers do. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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On Mon, Jan 7, 2019 at 10:08 AM, Bruce Bowman wrote:
We can speculate until the cows come home, but in my experience humans make a lot more errors than computers do.Yvette -- Now watch me back-pedal.? I just tested this on Shalstest. I uploaded some photos to an album and reported one of my own photos as objectionable.? The resulting email properly identified me as the person reporting the problem. So that seems to be working okay. However, the link in the message bore no resemblance to the actual photo location. It resulted in a "404 not found" error, just like you said. I will report this to support as a bug. ? Thanks, Bruce -- The system Help is your friend.??/static/help |
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On Mon, Jan 7, 2019 at 08:00 PM, Yvette Money wrote:
Bruce, just for interest sake, does your activity log show that you reported a photo? If it does, then the mystery gets even deeper as there is no such activity on my group.?Like many activities, it seems that reporting a photo does not generate a log entry. I suggested looking at the log mainly to see if someone else had deleted the photo (i.e.: as a possible explanation for the 404 not found error). Did the email message you received include a statement as to WHY the photo was reported (i.e.: anything between the ---- lines)? Those red buttons stand out. It's not entirely clear what the first red button actually does; the second one is directly adjacent to the "cancel" button, and there is no confirmation message that the photo has been reported. I could easily see someone hitting "report" instead of "cancel" in the dialog box and not realize it, especially on a mobile device. I suspect we will see something about this in the weekly changelog. Regards, Bruce -- The system Help is your friend.??/static/help |
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On Tue, Jan 8, 2019 at 08:46 AM, Yvette Money wrote:
No, the email message didn't include any further information.This suggests to me that your subscriber simply clicked the wrong button in the dialog box ("report" instead of "cancel"). Like many activities, it seems that reporting a photo does not generate a log entry.?Many features have been added to groups.io over time and the notification/log system has not kept pace. There is a "notification overhaul" on the "to do" list but no indication as to when that might actually happen. I've gotten no word back from Mark yet on the bad email link, but when actual bugs are discovered he's pretty good at giving them prompt attention. Regards, Bruce -- The system Help is your friend.??/static/help |
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On Tue, Jan 8, 2019 at 10:58 AM, Jim Higgins wrote:
Assuming the subscriber clicked the wrong button... false reports from this cause probably could be prevented by requiring a reason be given... check for at least 10 characters as a reason and don't accept the report until one is given. That should be enough for someone clicking accidentally to say "Oops" and cancel the report.Agreed. I had another thought along those lines; mainly, simply moving the two buttons in the dialog box to opposite sides of the screen, so as to make it more difficult to fat-finger the wrong one. At the same time, such things are properly feature requests, and should be vetted in beta; with the additional understanding that few "inappropriate content" reports are likely to be happening, erroneous or otherwise.? All that aside, I was informed yesterday (and I've confirmed this in ShalsTest) that the link in the email sent to group Moderators/Owners when a photo is reported as inappropriate now correctly takes you to the "offending" photo. I find myself once again dazzled by how promptly Mark gets on top of such things. FYI, Bruce --? The system Help is your friend.??/static/help |
Paul Grosse
Bruce Bowman