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Just sent out invitations and people are joining the group. One of them somehow omitted his first name so I added it for him. But it still says NC next to his name on the Member list, and I see no way to "confirm" him. Should I just delete and re-enter him?

If you send an invitation that is accepted, you should never see the NC badge.? That only shows up for people that join groups.io on their own and don't confirm their email address by clicking on the link in the email they receive for that purpose.

On Premium groups, an admin can direct add and confirm email addresses, but not on a free group.

Duane
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Howard,

But it still says NC next to his name on the Member list, and I see no
way to "confirm" him. Should I just delete and re-enter him?

No need to do that.

Click on his row in the Members list to open his subscription page. On a Basic (free) group down at the bottom there's a button to "Send Confirmation Email". Once you send that he can confirm his email address by replying to the confirmation request.

As Duane said, responding to your invitation would also have confirmed his email address, so this member must have used the email command or the "Join" or "Request" button on your group's web home page.

Shal


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On Sat, Dec 1, 2018 at 01:46 PM, Howard Roseman wrote:

But it still says NC next to his name on the Member list, and I see no way to "confirm" him. Should I just delete and re-enter him?

Howard --

As Duane and Shal have mentioned, the account/email address you cited could not have been someone who responded to an invitation, otherwise he wouldn't have an NC badge.

The purpose of confirmation is to assure that the new member can receive groups.io emails at the address he signed up with. Until he actually responds to either an invitation or the confirmation email the potential subscriber will continue to be unable to participate in any groups. See /g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List?for further details. As noted in the wiki, Premium groups can bypass this using Direct Add.

I find this a very desirable thing, as I don't want anybody joining my group that I am unable to contact offline. At the same time, many people (including me) are reluctant to click on links in emails that seem to have come out of nowhere. If you know this person and want to resolve the impasse, your best option is to contact them offline (telling them it's okay to click on the link), then send a new confirmation email per Shal's instructions.

Regards,
Bruce
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